Cargo Agent - Customer Service, $18.78*/hr. to $24.73*/hr
Menzies Aviation
- Los Angeles, CA
- Permanent
- Full-time
- New Pay Rates - $24.73/hour, or $18.78/hour with medical benefit!
- Examines manifest, bills of lading and air waybill to determine work procedures for releasing cargo.
- Notifies consignee or representative concerning arrival dates of shipment, customs clearance requirements and tonnage shipment.
- Meet passenger flights and clear general declarations thru Immigration CBP office.
- Makes cash transactions, collects payments from customers for freight prior to release.
- Authorizes final approval for cargo release.
- Prepares invoices for charges, airline clients and management regarding freight.
- Works with government agencies to clear shipments for import
- Ensures all local airport, TSA, CBP and FAA rules are followed.
- Meet flights in order to exchange documents.
- Recognizes dangerous goods upon receiving.
- Must follow all Security procedures as required.
- Other duties as assigned.
- Must be 18 years of age or older.
- Must have high school diploma, GED or equivalent work experience.
- Must have current driver’s license with no violations over the past 5 years.
- Must pass driver’s test with the Department of Airports and obtain a driver’s license to drive on Airport Operational Area (AOA).
- Must be able to pass all pre-employment testing to include drug testing and a physical
- Ability to proficiently read, write and speak English.
- Must be able to obtain and maintain all required Airports and Custom badges/seals.
- Must be available and flexible to work variable shifts including weekends and holidays.
- Certification in dangerous goods awareness/acceptance.
- Work is done primarily outdoors. Must be comfortable working in all weather conditions.
- Must be able to lift at least 35 pounds on a continuous basis.
- Previous customer service experience preferred.
- Proficient in Microsoft products
- Ability to learn quickly.
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Strong interpersonal skills
- Ability to work as part of a team.
- Ability to build relationships.
- New Pay Rates - $24.73/hour, or $18.78/hour with medical benefit!
- Advancement Opportunities to Lead and Supervisor
- Health, Dental, Vision, 401K
- Life and Short-Term Disability Insurance
- Paid Training
- Uniform Provided
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a groupEducation : High SchoolExperience : 0 years: Previous customer service experience preferredLicences & certifications DRIVERS LICENSE