Store Manager

• Oversee all store operations, including managing images, products, employees, and customer service, following the store's commercial strategy.
• Supervise staff, store operations, and the environment to meet sales, service, customer satisfaction, and profitability goals.
• Monitor and manage store inventory levels, ensuring timely stock replenishment and returns.
• Address and resolve customer complaints and issues related to store management.
• Encourage and motivate staff to help the store meet its monthly sales targets.
• Implement sales events and promotions according to the sales plan.
• Guide and train new employees according to company policies, including training in sales skills and customer communication.
• Maintain staff performance by leading, coaching, training, motivating, counseling, and disciplining employees, and monitoring their job results for improvement.
• Collaborate with management and HR on staff attendance, planning, recruitment, training, evaluation, and other personnel actions.
• Organize and manage the duty roster effectively, ensure regular attendance and punctuality, especially during peak seasons and holidays, and handle staff discipline.
• Submit monthly store expenses, sales performance, and other reports to the Finance Department for payment processing.
• Perform other tasks as required by superiors.

• University degree.
• At least 2 years of experience in retail customer service industries, such as fashion retail, supermarkets, hospitality, or food and beverage.
• Proficient in verbal and written communication in English or Chinese.
• Strong self-management, open-mindedness, hard-working attitude, and good teamwork and communication skills.
• Ability to work under high pressure, self-motivation, and willingness to work in shifts.

• Morning shift: 9AM - 5.30PM
• Noon shift: 1.30PM - 10PM
• Day off: 1 day/week

• Salary: Basic salary 13,000,000 - 15,000,000 gross + Monthly Commissions (Không nego lương base nhưng incentive khá tốt)
• Year-end bonus, Performance review from once/year
• Paid Social Insurance based on full salary.
• 12 days annual leaves per year

• Độ tuổi: <32 tuổi (maximum sinh năm 1992)
• Lead khoảng 6 - 8 bạn tùy từng thời điểm (Size store trên 200m2, dưới 250m2)
• Report trực tiếp cho Area Manager người Việt và 1 tháng sẽ có Operation Manager hoặc cấp cao hơn ở Headquarters (Trung Quốc)
• Được chọn ca làm việc và , và cửa hàng trưởng sẽ phải sắp xếp ca làm cho các bạn nhân viên trong cửa hàng.
• Có thể tìm thêm những ứng viên ở brand lớn mà ở vị trí Sup,ASM, Teamleader cũng được, không nhất thiết phải là ứng viên phải từng làm SM
• Hiring process: 1-2 round (tùy tình hình): Area Manager và Operation Manager

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