Housekeeping Assistant - Embassy Suites
Suburban Inns
- Grand Rapids, MI
- $14.00 per hour
- Training
- Full-time
- Shifts: 1st
- Wage: $14/hour PLUS an additional $2.00/hour for all hours worked on weekends (Friday at 3:00 pm until Sunday at 11:59 pm)
- Position can be used as a paid internship
- Hotel and restaurant discounts
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full time Team Members
- Flexible schedules (dependent on position)
- 8 hours of paid volunteer time per year (must be accredited)
- Advancement opportunities
- 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
- Report to work in uniform presented professionally, neat, and clean
- Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
- Anticipate and meet the needs and expectations of our guests, then go one step further
- Communicate regularly with the Supervisors to ensure they know of any linen shortages or laundry backups
- Stock and store clean linens in the appropriate areas of the laundry room and storage rooms
- Assist in removing linen and trash from guest rooms
- Remove all trash from hotel floor landings and take out to trash compactor regularly
- Take dirty linen to laundry and sort appropriately
- Run clean linen and supplies to storage on floors and housekeepers as needed
- Ensure that enough linen is available to start the next day’s housekeeping shift
- Keep the laundry room and storage rooms clean and stocked with all necessary supplies
- Report any maintenance issues to Supervisor
- Report all lost and found items to Supervisor
- Ensure that all standards set by Suburban Inns and Hilton are being followed at all times
- Deliver items to guest rooms as requested by the front desk
- Assist in cleaning of rooms as needed including making beds
- Assist with folding laundry as needed
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Assist with quarterly linen inventory
- Assist with emptying carts
- Assist with stocking housekeeping carts
- Make beds as needed to assist housekeeping department
- Receive housekeeping orders and put away in appropriate places
- Perform janitorial duties as assigned by management
- Maintain a positive attitude throughout the shift, and keep Team Member morale high
- Follow all Suburban Inns Processes
- Exhibit regular and recurrent attendance records
- Other duties as requested by management