Hotel Front Desk Night Auditor
Radisson
- San Diego, CA
- $20.50 per hour
- Permanent
- Full-time
- Competitive pay
- Generous vacation package
- 8 paid holidays
- 401(k) Retirement Plan with 100% matching up to 5%
- Access to our Heath Benefits plan
- Consistent schedules
- Free parking
- Commission on upselling
- Employee and Friends & Family discounts at Choice Hotels globally
- Greeting and engaging all guests while taking personal action to accommodate their individual needs
- Creates an unending energetic environment for our guests and team members
- Reviews all guest reservations and plans their accommodation accordingly
- Processes financial transactions and arranges special billing needs when necessary
- Keeps current on activities, events, and meetings occurring throughout the hotel and in the local area
- Manages all guest concerns or requests diligently and without hesitation
- Communicates effectively with all hotel departments to guarantee a seamless guest experience
- Prepares daily logs summarizing communications for management and other shifts
- Responsible for answering and fielding all calls to the hotel, both internal and external
- Maintains the confidentiality and respect of our patrons
- Takes action to assist Supervisors, Managers, and Executive Team Members with additional tasks as needed
- No experience required! We are happy to train individuals interested in starting their career in the hotel industry.
- If you do have previous night audit experience, excellent!
- Opera PMS experience is a bonus but not a requirement
- Strong computer skills
- Reliable transportation
- Strong verbal, written and interpersonal skills
- Strong attention to detail
- Commitment to exceptional service in any situation
- Ability to maintain a positive and professional attitude when handling all situations
- Adhere to the policies and procedures of the hotel
- Ability to work a flexible schedule including holidays and weekends
- Occasional lifting of up to 50 pounds
- Ability to stand for long periods of time
- Ability to hear with 100% accuracy with correction
- Ability to stand and exert well paced mobility for an eight (8) hour shift
- Ability to lift, pull, push up to 70 pounds on an ongoing basis