Dutch Customer Support (remote work in Portugal)

Smart-Recruitments

Albufeira, Faro
1.000-1.300 € por més
Permanente
Horário completo

Há 15 dias
Aplicar facilmente

Remote Work in Portugal - Equipment providedRole DescriptionThis is a full-time role for a Dutch support specialist with emphasis on providing support services to clients. You will be responsible for answering customer inquiries, resolving issues, and maintaining customer satisfaction. You will be required to communicate in Dutch via phone, email, and chat, and document customer interactions and feedback.Qualifications

Fluency in Dutch

Customer service experience with excellent verbal and written communication skills

Ability to provide efficient solutions, multi-task, and work under pressure in a dynamic, fast-paced, and changing environment

Strong problem-solving skills and attention to detail, with the ability to analyze, diagnose and resolve customer issues in a timely manner

Demonstrated ability to be a team player, adaptable, and flexible

Prior experience using CRM software and other support tools is a plus

Offer:

Competitive salary and remuneration system (incl. meal allowance):

Full-time position

Private health insurance

22 days paid vacation per year

Additionally for candidates from abroad:

Airport pick-up and administrative support for your integration in Portugal

Airline ticket purchased from the company or instant refund after signing the contract

Free annual flight home

Accommodation in a room in a company apartment in Lisbon (or higher salary without accommodation)

Free Portuguese courses, water sports activities, soft trekking and much more

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