Content and Communications Coordinator, Virtual Reception & Placement
International Rescue Committee
- USA
- Permanent
- Full-time
- Develop a communications plan and related client-facing and external-facing content.
- Draft, revise, edit, and finalize content and resources that respond to the information needs of clients in VR&P.
- Work with VR&P service providers to ensure content creation responds to clients' needs, questions, and other communications.
- Ensure content is visually appealing and user-friendly.
- Work with VR&P Cultural Orientation staff, develop content related to Cultural Orientation both domestically and overseas for VR&P clients.
- Work with colleagues to identify language needs and manage the translations of all information content.
- Other related duties as assigned.
- Bachelor’s degree or equivalent experience required in social work, social justice, human rights, migration studies, or related field.
- 1-3 years of related experience.
- Experience working with refugee and newcomer populations preferred.
- Experience in developing client-facing content and communicating with external stakeholders required.
- Understanding of the best practices in developing client-facing materials for newcomers.
- Lived experience welcome.
- Self-starter — must be productive with minimal direction and flexible to sudden changes in requirements.
- Strong cross-cultural understanding and excellent communication skills, both written and verbal.
- High level of attention to detail.
- Experience developing client-friendly content using design platforms a plus.
- Experience in adult learning principles desirable.
- Fully remote.
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