Associate
Loblaw
- Nepean, ON
- Permanent
- Full-time
- Promote and ensure a consistently high standard of customer service
- Train and motivate staff
- Provide a positive working environment, coach, advise and listen to employee problems/issues
- Prepare, post and change work schedule to schedule staff appropriately to meet the business needs
- Delegate and prioritize workload for staff
- Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage
- Maintain up to date information about market trends and competitor activities
- Coordinate the receiving, handling and storing of product to achieve optimal results
- Maintain Category sets, mixing for profit as required
- Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability
- Work with Sales representatives to negotiate credits, display merchandising and order levels
- Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings
- Maintain appropriate inventory levels through effective ordering and rotation
- Ensure pricing integrity
- Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process
- Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified
- Ability to manage people - **years of management experience
- Ability to work with minimal functional direction
- Demonstrated understanding of critical success factors for the nofrills concept as a discount food store focusing on low price image
- Demonstrated understanding of an Associate Store Manager's impact on store performance in the areas of:
- Customer service
- Employee relations
- Merchandising
- Sales/Profits
- Strong communication skills including verbal, written and active listening
- Demonstrated Customer focus and commitment to superior customer service
- Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)
- Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business
- Strong knowledge of all aspect of the produce area, operations and products
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.