Lewis Auto Group Service Advisor
Lewis Automotive Group
- Fayetteville, AR
- Permanent
- Full-time
- Greet customers in a timely manner. Establish positive rapport immediately and ongoing.
- Schedule service appointments and determine automotive problems and services needed by listening to the customer’s description of issues and performing a vehicle walk-around.
- Providing labor, time, and parts estimates for repair services.
- Always maintain a positive attitude and team atmosphere.
- Prepare Repair Orders and work with Technician to describe symptoms and problems.
- Completing all required paperwork and documentation for repair services.
- Maintaining organized, clean workspace and accounting for dealership.
- Communicating directly and efficiently with Customers and Parts Department Employees.
- Develop and maintain superior product knowledge to effectively help customers with service and warranty needs.
- Ford warranty experience is a must.
- Perform other duties and tasks as assigned or required.
- 2+ years’ experience as a Service Advisor.
- Excellent Communication skills.
- CDK or ADP experience preferred.
- Prior Ford technical knowledge.
- Valid driver’s license.
- Automotive technician experience preferred.
- High school diploma or equivalent
- All applicants must be authorized to work in the USA.
- All applicants must perform duties and responsibilities in a safe manner.
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.
- Health Insurance
- 401 (K) with match
- Paid Vacation
- Fun company events!