Payment Infrastructure System Administrator
Shift4
- Las Vegas, NV
- Permanent
- Full-time
Responsibilities:
- Provides technical support to internal staff in support of client payment infrastructure.
- Handles day-to-day VMware vSphere operational tasks including but not limited to:
- Performance analysis of overall system health
- Disk and Network management, configuration, and troubleshooting
- Apply software updates and deploy new systems
- Troubleshooting performance or configuration issues on virtualization platform
- hardware
- Windows OS installation and configuration experience
- Linux OS (RHEL) installation and configuration experience
- Database administration experience - MSSQL or Postgres
- Utilizes a variety of technology tools and procedures to respond and resolve internal and
- external customer issues
- Ensure that all incident tickets and change records are fully documented, planned,
- resolved, and executed on time and per the expectations and within the agreed Service
- Level Agreement (SLA)
- Help create and maintain KB process documentation for change management planning
- and troubleshooting purposes.
- Ensure that Payments Infrastructure is healthy, stable, documented, and configured with
- accepted technical best practices.
- Manage incident/task workflow, prioritize requests, and maintain transparent
- communication.
- Participate in an on-call rotation.
- Minimum of 2 years of related experience.
- Experience with VMware and vCenter required.
- Experience managing Windows or Linux operating systems in a enterprise environment
- required
- MSSQL or PostgresDB management experience preferred
- Experience with performance monitoring and logging tools - Nagios, SolarWinds,
- Splunk, Etc.
- Experience with datacenter platform hardware - Nutanix, Dell, HPE blade chassis and
- servers.
- Experience with enterprise SAN storage solutions
- Ability to effectively interact with all levels of business via phone, written communication,
- and in person.
- Team collaboration, responsiveness, ability to multitask.
- Strong sense of urgency, ability to set priorities and perform the job with little guidance.
- Collaborative and positive working relationships at all levels.
- Strong analytical and problem-solving skills
- Self-motivated with the ability to work in a fast-paced environment
- Enterprise infrastructure experience is a plus
- Payments infrastructure experience is a plus
- VMware - VMware Certified Technical Associate(VCTA), VMware Certified
- Professional(VCP) or higher preferred
- Windows - Windows Server Hybrid Administrator Associate
- MSSQL - Azure Database Administrator Associate
- RHEL - Red Hat Certified System Administrator, Red Hat Certified Engineer preferred