Manager, Marketing Technology - AI
HubSpot
- USA
- $180,000 per year
- Permanent
- Full-time
- AI benefits SMBs more than Enterprises
- AI drives effectiveness more then efficiency
- AI helps buyers more than sellers
- Manage a team of four to six AI “Experience Engineers” - working to incorporate AI into different aspects of HubSpot's Marketing strategy
- Be responsible for thinking through and planning AI projects. This will cross many different tools and departments, both within and external to Marketing.
- Intake and prioritize ideas from across the business to identify the most potentially impactful solutions. These will include infrastructure for Marketers to take advantage of, as well as customer-facing programs.
- Use knowledge of web services APIs, AI tools, automation tools, and some light coding to coach and train a team that can effectively insert AI into different aspects of our customer journey
- Work with senior leadership to ideate, capture trends and insights, and report on progress. Manage executive communications about the advancements the program makes.
- Have experience in a people management role
- Have experience in automation tools (e.g. HubSpot Workflows, Workato, Zapier, other iPaaS tools) and CRMs (e.g. CRM layout, data transfer, etc.)
- Have experience with web services and APIs
- Have light coding experience (no formal developer training required - but this role will be required to create code snippets to transact against APIs)
- Have interest and experience in AI tooling (such as LLMs, vector databases, and transformers)
- Strong project management and communication skills. You must be able to effectively communicate technical topics and areas of progress/blockage to both functional and technical audiences - switching between context and modes of communication as appropriate. Is able to keep contributors on task.
- Have a growth mindset; a love for learning, figuring out how things work and evolving what exists today - and a passion for AI that drives them to stay on the cutting edge of thought leadership in the space.
- Are detailed-oriented and take pride in thorough testing and documentation. Demonstrate a logical and scalable solutioning mindset.
- Are a great collaborator, able to manage relationships with many stakeholders across the business.