Service Advisor
Fields Auto Group
- Arden, NC
- Permanent
- Full-time
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort.What We Offer
- Medical
- Dental
- Vision
- Short and Long Term Disability
- Paid Basic Life Insurance
- 401(k) Plan
- Personal Time Off
- Growth opportunities
- Paid Training
- Family owned and operated
- Health and wellness
- Saturday Lunches
- Discounts on products and services
- Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Acceptable motor vehicle driving record according to dealership guidelines
- Willing to submit to a pre-employment background check