Customer Success Engineer
NOV
- Odessa, TX
- Permanent
- Full-time
Responsibilities:
- Beta digital product deployment support
- Customer-facing digital product training & support
- Digital product training & support to internal teams
- Escalation of issues to internal teams and customers
- Assisting with solution troubleshooting
- Providing support for custom customer solutions
- 4+ years' experience in the Oil & Gas Industry, namely mudlogging, MWD, directional drilling or drilling engineering
- An excellent understanding of drilling-related data
- Experience using real-time data systems
- Proficient in Microsoft Office
- Advanced communication skills
- Advanced troubleshooting & problem-solving skills
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.