Key Account Manager Italy
Catawiki
- Praha
- Trvalý pracovní poměr
- Plný úvazek
- Seller Development: Develop deep knowledge of sellers' needs and educate them on fulfilling key performance indicators (KPIs) such as reserve price optimization and adherence to quality guidelines.
- Strategic Planning: Establish medium and long-term strategic growth plans for our assigned sellers, aligning closely with Category Managers and Sales Directors.
- Communication: Regularly presenting progress updates to senior management and peers, we ensure transparent communication on the performance of our accounts.
- Collaboration: Proactively working with experts, we accelerate profitable growth and foster lasting relationships with our sellers through various communication channels, including phone calls, face-to-face meetings, email, and participation in fairs.
- Leadership: Lead commercial strategies within your territory in collaboration with the experts. Set up sales meetings with experts and sellers and lead the conversations
- Business Reviews: Conducting regular business reviews, we possess a thorough understanding of commercial processes, main KPIs, and translate insights into relevant data and actions.
- Strategic Partnerships: Building long-term commercial plans with sellers and utilizing incentive programs to improve performance are key aspects of our role.
- Customer Experience: Educate sellers in driving a positive Customer Experience to buyers, ensuring a seamless transaction process.
- Innovation: Translating new opportunities into commercial actions, we contribute to the continuous growth and success of Catawiki.
- Communication Skills: Excel at communicating in person, over the phone, via email, and across teams
- Languages: Fluent in English and Italian
- Expertise: Nurture strategic relationships with top sellers and demonstrate a deep understanding of the company and the sellers' needs
- Strategic Perspective: Possess a strategic mindset to drive growth and excellence in the marketplace
- Negotiation Skills: Skilled in negotiation to secure profitable deals and partnerships
- Autonomy and Organisation: Work autonomously, demonstrating excellent organizational skills
- Passion for Collectables: Display a genuine passion for collectibles or perhaps have a collection yourself, allowing you to understand the language of our sellers
- Travel: Open to regular travel to meet top sellers
- Location: Italy
- Tech Skills: Capable of using Google tools (sheet, slides) and data; experience with HubSpot is a plus in our data-driven company
- The role is ideally based in Italy, with a work-from-home arrangement.
- A challenging role in a diverse, international and fast-growing organisation with over 50 nationalities.
- Regular fun activities both on and offline e.g summer parties, boat rides and regular team events.
- Great secondary benefits including a holiday allowance and a fantastic pension plan paid for by Catawiki.
- Hybrid ways of working between home and office. We offer remote and activity-based working, suited to the team and individual responsibilities
- We care about our teams’ wellbeing and offer a holistic wellbeing programme including our Employee Assistance Programme offering clinical services, single-session therapy, wellness support and more.
- Tailored learning and development opportunities to support your personal and professional growth;
- Provide employees with a 100 EURO Catavoucher upon joining and 50 EURO birthday Catavouchers;
- Extra days of annual leave for work anniversaries at 3, 5, 8 and 10 years;
- Additional leave allowances for important life events such as moving, engagement & marriage;
- Each year Catawikians get an additional day’s leave to Pursue their Passion!