Client Services Representative
NVA
- New Glasgow, NS
- Permanent
- Full-time
- Minimum 2 years veterinary experience required
- English language and written skills required
- High school diploma or equivalent
- Telephone etiquette and client service excellence
- Basic veterinary medical knowledge, including products and services
- Excellent telephone skills
- Excellent oral and written communication skills
- Interpersonal skills including working in a team environment
- Handling difficult situations including emergencies
- Basic computer skills (Microsoft Office, E-mail, and AVImark experience preferred)
- Strong organizational skills with ability to multi-task and still attend to details
- Typing skills (accuracy)
- Payment handling and basic finance skills
- Professional and courteous
- Flexible availability
- Willingness to learn
- Ability to remain calm under pressure
- Attention to detail
- Time management
- Works well in team and fast-paced environment
- Adherence to procedures and protocols
- Takes initiative
- Veterinary Care Discount for Your Pets
- Possibility for Budget Based Quarterly Bonuses
- Company Benefits & RRSP program
- Uniform allowance
- Salary based on experience