Assistant Manager
The Cookie Place Inc
- Auburn, AL
- Permanent
- Full-time
- Assist the Store Manager with maximizing sales and profits within their store. Total sales responsibility approximately $350,000 to $1,000,000.
- Recommend strategies to assist with the marketing of their store.
- Responsible for meeting store operations and customer service objectives based on The Cookie Place, Inc. standards.
- Manage all cash handling procedures in the store including making deposits.
- Prepare ingredients for baking and decorating.
- Operate an oven and bake ingredients within standard constraints.
- Decorate cookies and cakes with a wide variety of templates.
- Ensure cleanliness of the store and all preparation areas.
- Assist with the recruiting, training, and development of store personnel.
- Coach and develop associates to meet operational goals.
- Serve guests and create an exciting experience.
- In conjunction with the Store Manager, handles all employee performance issues appropriately and in a timely manner, with pertinent, supporting documentation.
- Operate a register and ensure accountability of money and cash handling procedures are followed.
- Ensures that all Company policies and procedures are followed.
- Ensures that all Federal, State and Local laws are in compliance within each restaurant.
- Perform paperwork and other administrative tasks.
- Adhere to all Great American Cookie and The Cookie Place, Inc. standards.
- Perform other duties as required.
- 1-2 years of retail and/or food service management.
- 1-2 years of customer service.
- 1-2 years of cake decorating.
- Excellent customer service skills.
- Good verbal communication.
- Ability to multi-task.
- Attention to detail.
- Must be a team player.
- Must be 18+ years of age.