Licensed Practical Nurse (LPN) Lead Back Office Supervisor
Samaritan Health Services
Corvallis, OR
Permanent
Full-time
13 days ago
JOB SUMMARY/PURPOSEResponsible for supervising the daily operations of the clinical staff of a medical clinic. Acts as a liaison between the back office and other clinic departments. Mediates issues between back office staff and physicians as well as other departments in the clinic.DEPARTMENT DESCRIPTIONThe Urgent Care teams at Samaritan Health Services treat conditions that require immediate attention but are not considered to be life-threatening or severe enough to be cared for in the hospital emergency department.EXPERIENCE/EDUCATION/QUALIFICATIONSCurrent unencumbered Oregon Licensed Practical Nurse (LPN) licensure required.Three (3) years experience in a clinic setting required.Previous leadership/supervisory experience required.Healthcare Provider BLS required.KNOWLEDGE/SKILLS/ABILITIESCommunication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients.Conflict resolution - Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to handle complaints, settle disputes, and negotiate with others to reach mutually beneficial decisions.Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.Compliance - Ability to evaluate information to determine compliance with laws, regulations, or standards. Use knowledge and judgment skills to determine whether events or processes comply.PHYSICAL DEMANDSRarely (1 - 10% of the time)Occasionally (11 - 33% of the time)Frequently (34 - 66% of the time)Continually (67 - 100% of the time)WALK - INCLINELIFT (Floor to Waist: 0"-36") 40 - 60 LbsLIFT (Knee to chest: 24"-54") 20 - 40 LbsPULL (0-20 pounds force)CLIMB - STAIRSLIFT (Floor to Waist: 0"-36") 0 - 20 LbsLIFT (Floor to Waist: 0"-36") 20 - 40 LbsLIFT (Waist to Eye: up to 54") 0 - 20 LbsLIFT (Overhead: 54" and above) 0 - 20 LbsSQUAT RepetitiveKNEEL (on knees)REACH - UpwardSITWALK - LEVEL SURFACELIFT (Knee to chest: 24"-54") 0 - 20 LbsSQUAT Static (hold 30 sec)ROTATE TRUNK SittingROTATE TRUNK StandingFINGER DEXTERITYPINCH FingersCARRY 1-handed, 0 - 20 poundsCARRY 2-handed, 0 - 20 poundsMANUAL DEXTERITY Hands/wristsSTANDBEND FORWARD at waistREACH - ForwardGRASP Hand/FistPUSH (0-20 pounds force)PUSH (20-40 pounds force)PUSH (40-60 pounds force)PUSH (60 or more pounds force)
