Sales Engineer: Equipment Sales (Cement & Building Materials)
Beumer Group
- Allentown, PA
- Permanent
- Full-time
- BEUMER Conveyor & Loading Products including with new equipment as well as Customer Support opportunities including, Service and Upgrades.
- BEUMER Palletizing & Packaging Products including with new equipment as well as Customer Support opportunities including, Service, and Upgrades.
- The primary function of the role will be to engage with current and potential new customers face to face; uncover and close new opportunities within the assigned territory and provide guidance throughout the estimating and proposal writing processes
- Determine Customer requirements and work with the BEUMER Organization and technical teams to develop and price technically distinctive, competitive solutions that are supportive of company revenue and gross profit targets
- Generate, price, and present technical solutions and commercial proposals for new equipment sales, upgrades, equipment modifications, recapitalizations and other technical field services
- Negotiate and secure sales contracts in line with company order intake targets
- Accountable for the achievement of financial targets and other KPIs; which include, but are not limited to, order intake, responsiveness, service levels, timeliness of issue resolution, and overall customer satisfaction
- Prepare reports as required
- Maintain consistent communication with customer and internal operations throughout project execution
- Maintain and grow Customer relationships by providing problem solving resources and consistent face to face communication.
- Support the BEUMER installed base, by working with the customers to provide routine and preventive maintenance planning, issue follow-up, and system enhancements that will be applicable to expansions, upgrades and/or recapitalizations
- Communicate with other departments to prioritize and escalate issues, as necessary, to ensure prompt resolution
- Coordinate and ensure timely and accurate flow of information between the Customer and relevant support teams and resources
- Review, evaluate and revise procedures to ensure implementation and use of best practices
- Proactively develop technical and product support training strategies and measures, to maximize the highest level of quality and results
- Serve as the primary contact for Customer requests and inquiries
- Travel to sites to meet with Customers and/or internal project team members; required domestic travel will be up to 75%, with occasional international travel
- Obtain Customer feedback, in a timely manner, regarding delivered service levels, operational effectiveness and overall customer experience; communicate feedback appropriately with relevant team members, to continuously provide and maintain exceptional service at all levels
- Communicate services and value proposition to Customers; continuously researching opportunities for improvements that will lead to mutually beneficial enhancements in service levels; therefore, strengthening the customer relationship
- Bachelor’s degree in Engineering or Technical degree in related field
- Exemplary organizational and interpersonal skills
- Excellent time management and attention to detail skills; with the ability to learn quickly.
- Excellent verbal and written communication skills
- Professional, positive, and energetic demeanour
- Advanced Microsoft Office Suite proficiency
- Ability to effectively communicate and interact with Technical resources
- Proven ability to collaborate, with an emphasis on team building
- Ability to show initiative and manage multiple projects, in an environment of frequent interruptions and conflicting priorities
- Minimum 2 years of highly relevant B2B sales experience, within the industrial automation, material handling industry, or palletizing and packaging industry. 5-7 Years Preferred.
- Sales experience in bulk material handling or allied industries strongly preferred
- A verifiable track record of success in project sales planning and execution
- Medical and Dental Insurance
- 401k Retirement Plan with a generous match, because we care about your future
- Life Insurance is provided free for all employees
- Generous amount of paid time off