To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category SalesJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.The Salesforce Innovation Center (SIC) is looking for a Specialist to join the team. This is a unique opportunity to be part of a new team and help launch our established SIC program in a new market. This person will be responsible for experiential and agenda components that will help bring customer’s meeting goals and vision to life. This role requires someone who identifies as a self starter and can take on tasks and projects with minimal direction. This person should be comfortable time managing their day to meet deliverable deadlines. In this role you will work cross-functionally with other SIC team members and other internal Salesforce teams.Responsibilities:Align with SIC partners and sales team to gain deeper understanding of meeting objectives/goalsMain point of contact for sales teams regarding logistics and experiential components of the meeting as well as agenda updatesTranslate goals of the meeting into a compelling invitation for our internal discussion leaders and executivesOwn all experiential components for each customer meeting. This includes catering orders, dinner/reception reservations offsite or onsite with our partner teams, volunteer activations & enhanced meetings experiences, etc.Manage an executive-level experience for customers and internal discussion leaders from arrival to departureSIC liaison between all partner teams. Maintain relationships with Real Estate & Workplace Services, Security, Health & Safety and Business TechnologyCreate and print name tents and set up conference rooms to be customer-ready with printed materials, notebooks, pens and any additional equipment needed for the meetingPre-register customer’s through our guest management system, TractionGreet Salesforce executives & customers upon arrival to the Salesforce Innovation Center and manage all front desk operationsThroughout the day, manage and monitor the SIC floor. Direct customers, employees & executives to conference rooms and assist with baggage, coats & coffee machineInput meeting data into Salesforce. This includes all logistics, meeting costs, customer attendees, discussion leaders, etc..Keep the floor organized and assist with all real estate and operational projectsSource and schedule all internal discussion leaders/executives for each meeting and resolve scheduling conflictsJob Requirements:1-3 years of relevant professional experienceCustomer service, events or hospitality experienceSelf-motivated and able to work with little direct supervisionAbility to perform well in a fast-paced environment and manage multiple projects effectivelyExceptional teammate with a passion for learningProficiency in Google Mail, Google Calendar and SlackExemplary verbal and written communication skillsHighly organized, adaptable, and meticulousAbility to be onsite at the Chicago SIC up to 5 days a weekPreferred Skills:Experience with Salesforce technologyAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with .Salesforce welcomes all.
