General Manager
MOD Super Fast Pizza
- Portland, OR
- Permanent
- Full-time
- Store-performance incentive per quarter
- Medical/dental/vision/basic life/disability insurance options
- Up to 20 paid vacation days per year and 2 paid holidays
- 401(k) retirement eligibility
- Paid sick leave
- Paid parental leave
- Employees can progress through the pay range by earning performance-based pay increases
- Access to MOD's Employee Assistance Program
- Oversee the daily operations of the store. Drive the best possible business results and engage customer and Squad experience
- Provide leadership to the entire Squad with particular attention to the Store Coach and Shift Captains. Leading through others is key to success
- Identify opportunities to improve store performance. Review store results and develop action plans to achieve success
- Engage your Squad in solving problems and successfully achieving your store’s goals
- Partner with peers and those in leadership and ask for what you need to be successful
- Maintain staffing levels through proactive talent recruitment and selection processes
- Build and sustain community relationships
- Utilize forecasts and the current labor model to distribute staffing and schedules. Execute all training programs to new and existing Squad
- Overall accountability for cleanliness and food safety within the store
- Hold Squad accountable for their performance and demonstrate a growth mindset for ongoing development
- Celebrate the wins with your Squad
- Manage store inventory levels and ensure supplies are ordered, received, processed and labeled.
- Maintain accurate, secure, and timely cash management
- Communicate effectively to ensure Squad are aware of upcoming initiatives
- Track, report, and or fix facilities issues
- Embrace change and seek to learn and improve every day. It’s not perfection, it’s a commitment to progress
- Focus on finding the solution, not dwelling on the problem
- Be generous with your time. Show patience and grace when answering questions and be of service to others
- Express appreciation for the generosity of others
- Show compassion, understanding, and willingness to support others without judgment
- Play a role in creating a safe environment for all customers and squad members
- Demonstrate and embody MOD culture and standards
- 2 years of General Manager experience in a restaurant
- Tenacious spirit and demonstrating pride and sense of ownership for a business
- Proven success training, developing, and leading teams
- Experience ordering, receiving, and controlling inventory within a food service environment
- Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date
- Must be at least 21 years old
- College Education in Business or Related Field may substitute a portion of required experience
- Strong written and verbal communication skills
- High noise levels due to operations, customers and overhead music
- May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer
- Will work near moving or mechanical parts
- Varying schedule to include evenings, holidays and extended hours as business dictates
- Will work inside a walk-in refrigerator and freezer