Director, Design Ops Program Management
Adobe
- San Francisco, CA
- Permanent
- Full-time
- Work as a trusted advisor and thought partner to design leadership in crafting the design strategy, vision and operational plan for Experience Cloud design
- Partner with cross-functional leadership to drive creative alignment and decision making, enabling and elevating a highly effective UX design organization
- Scale strategic design initiatives in partnership with design leadership, making sure to connect the dots across a complex organization and diplomatically navigate challenges
- Simplify large and complex problems through iterative operational improvements, while prioritizing and delivering solutions in an evolving environment
- Lead, coach, and foster a team of high-talent program managers in a robust, cross-disciplinary and cross-geo design organization
- Foster a culture of collaboration and user-focused design excellence through mentorship, coaching, and influence. You are an advocate for design-led product development and build bridges across the organization to represent design and uplevel our impact for our users
- Own and drive communications and operations for a large design team to keep the team informed and motivated, always prioritizing and supporting a healthy design culture
- 10+ years of experience working in Design Operations, Creative Program Management, or similar field
- 7+ years of leadership experience with a history of people management and operational excellence
- Experience working with in-house creative teams, including collaborating with designers, content strategists, researchers, prototypers, engineers, and product managers
- Experience working directly with product and engineering on ambiguous problems and crafting big picture strategies
- Ability to establish credibility and rapport with senior executives
- Experience leading and scaling operations for critical business units in SaaS or Digital environments
- Experience building and fostering a robust, collaborative, inclusive team environment
- High emotional intelligence and the ability to adapt your communication and operational style situationally
- Strong verbal, presentation, and written communication skills
- Passion for user experience and design with an understanding of the design process