Head Teller
UCBI
- Blairsville, GA
- Permanent
- Full-time
- High School Diploma or equivalent
- Minimum three years of increasingly responsible experience in teller related function, including formal teller training
- Good mathematical, organizational and communication skills
- Good interpersonal and supervisory skills
- Handle each transaction with care, sensitivity and confidentiality
- Provide efficient, accurate and high quality service while maintaining good customer relations
- Be familiar with bank products and services and look for opportunities to develop new customer relationships and strengthen existing customer relationships using United’s need-based sales approach
- Present oneself as a shining example of stellar quality service
- Administer policies and procedures, including security procedures, to be utilized in the department
- Complete daily, monthly and quarterly Head Teller reports timely
- Coordinate the activities of the teller operations area by assigning work, answering questions, teaching/mentoring, solving problems, helping with complex transactions and sensitive customer relations, explaining policies and procedures to customers
- Conduct regular teller meetings to review challenges or explain new ideas, campaigns or changes in policy and procedures
- Control vault money, which includes all ordering of money for main office and branches. Ensures vault is balanced daily.