Investigation Specialist
ING
- Bratislava, Bratislavský kraj
- Trvalý pracovný pomer
- Plný úväzok
- Coordinate daily activities with regards to priority and urgency
- Provide input for projects, propose solutions, participate on project calls, drive operational execution and execute changes required
- Propose improvements in the processes, procedures, work instructions
- Act as point of contact for escalation of issues/ exceptions/ incidents
- Provide training for employees on lower job levels
- Coordinate daily activities with regards to priority and urgency, especially in periods with high workload
- In addition to the above mentioned tasks other activities and responsibilities may be individually defined
- Strong problem solving and analytical skills
- Strong organizational, verbal and written communication skills; able to efficiently communicate with cross functional teams and management on recommended course of action, with minimal assistance.
- Must have good interpersonal skills and be able to work effectively and efficiently in a fast evolving environment.
- Self-driven individual that requires minimal supervision
- Ability to empower others to achieve results through motivation, recognition and performance feedback
- You build your own working day - flexible working hours and work from home
- Daily working time: 7hrs 45min instead of standard 8hrs (Investigations team needs to cover service hours from 7 AM to 6 PM)
- Daily refreshments - coffee, fruits, drinks
- Fully equipped gym accessible 24 hours / 7 days per week
- Game room with unlimited access
- Modern designed coffee corner and terrace with the grill spot
- Sick leave compensation: up to 80% of the monthly salary
- Life insurance contribution: up to 22,14 EUR/per month
- 3rd pillar contribution: up to 3% from your monthly salary
- 24/7 external mental health support
- Learning opportunities: internal and external learning programs
- Regular teambuildings, social events and communities
- Extra 3 PERSONAL days per year
- Extra vacation days: up to 10 extra days/per year
- We welcome your ING-positive friends: referrals starting from 1000 EUR
- 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
- Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)
- Yearly bonus based on your performance and company’s results
- Cafeteria points: 50€/month (600€/year) - choose when and how to spend them
- Home office contribution: 20 EUR/per month
- Discounts from our and your favorite stores: up to 30%
- Warm welcome package for your fresh start
- Pet friendly office