System Adminsitrator/System Center Operation Management (SCOM) Engineer
Summit Technologies
- Washington DC
- Permanent
- Full-time
- Perform administrative tasks from the System Center Operation Manager (SCOM) and Azure Application Insight consoles.
- Provide application and infrastructure support for the SCOM/Azure platform and create and maintain monitoring and notification rules.
- Review and update SCOM console security, apply patches, create SCOM console roles and reviews, and create and install custom Management Packs (MP) as needed.
- Deliver SCOM views, create custom reports on results of SCOM monitoring, use SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts.
- Build Executive Dashboards via Web interfaces or other dashboards via PowerBI.
- Identify application and infrastructure performance and scalability risks and mitigate risks in a timely manner.
- Identify trends, implement new solutions/processes that fix issues, and continually strive toward moving from a reactive stance to a proactive stance.
- Develop processes and tools that ensure that capabilities are effectively transitioned to Network Operations and Tier 2 teams, including the existence of adequate monitoring, and comprehensive playbooks for quick resolution of incidents.
- Research and monitor current end-user response time as well as application, system performance and availability.
- Ensure that applications deployed will properly scale and meet expected SLAs for Performance, Availability, Scalability and Stability.
- Monitor and report for existing applications/systems and infrastructure.
- Create automated solutions for data collection and reporting for existing applications and infrastructure for Performance and Availability.
- Review and analyze Web Application Performance and end user experience (client-side browser profiling), utilizing a deep understanding of various monitoring tools.
- Work with the application and infrastructure teams to set up Performance monitoring for the applications, databases, network and Cloud.
- Implement effective monitoring solutions and assist in establishing the appropriate response to those events through processes and procedures, enabling level 1 and 2 teams to resolve as many issues as possible.
- At least 7 years of relevant SCOM experience.
- Experience with the installation, configuration, and administration of Microsoft System Center Operations Manager 2019.
- Experience working in a Cloud-based system (Azure).
- Experience with instrumenting agent based and network-based Application Performance Monitoring tools for performance and availability monitoring.
- Knowledge and experience with Continuous Integration, Continuous Build, Continuous Deployment Practice, Tools, and trends.
- Experience with PowerShell scripting engine to automate tasks with SCOM.
- Experience with System Center Configuration Manager 2016-19, System Center Service Manager 2016-19 and System Center Orchestrator.
- Experience with major Microsoft technologies including PC and server operating systems, Active Directory, Exchange, SharePoint, SQL Server.
- Knowledge of server virtualization technologies, preferably VMware and/or Microsoft Azure technologies.
- Knowledge of multiple processor systems, RAID hardware, SCSI attached, and storage area network solutions.
- Knowledge of data backup, replication and encryption technologies.
- Knowledge of LAN/WAN network infrastructure technologies.
- Knowledge of PowerShell HTTP, HTTPS, TCP/IP, SMTP, DNS, SSH, TELNET, SNMP and FTP.
- Experience with Veritas NetBackup, Azure PaaS, IaaS, VMWare preferred.
- Experience with Executive Dashboards preferred.
- Bachelor's Degree
- Must be eligible for a Public Trust
- Updated resume including MM/YYYY for each employer.
- Best times/dates to interview (plus phone # you can best be contacted at)
- Availability to start once given formal offers.