Digital Delivery Support Assistant
Invercargill City Council
- Invercargill
- Permanent
- Full-time
- Assist library staff and customers in using technology equipment in programmes and one on one learning this can include setting up Skinny Jump wireless internet, classes using robots, iPads, laser cutting, or 3D printing or setting up meeting rooms for bookings
- Stay up-to-date with social media platforms and assist in managing the library's online presence
- Research and recommend new tech innovations to enhance library services
- Collect and report data on technology usage and programme effectiveness
- Provide excellent customer service to library customers on rostered frontline shifts
- NCEA level 3 or equivalent passes in English, Mathematics and Computing
- Customer-centric mindset with strong communication and interpersonal skills
- Technologically savvy, with a willingness to adapt to new tools and platforms
- Sound understanding of creative content design and delivery and understanding of digital user habits
- Strong problem-solving skills and ability to troubleshoot technical issues
- Career progression and training/development opportunities
- Positive focus of employee health and well-being: Workstation assessments, free flu vaccines, EAP services, half price eye exams, discounted gym memberships
- Kiwisaver and Superannuation Schemes
- Appointment time leave: Up to 2 hours for important appointments eg. Doctor, bank, dentist
Talent Propeller