Job Title: Payroll and Benefits AdministratorDepartment: Administration (People Operations)Reports to: Human Resource ManagerExemption: Non-ExemptDate Revised: May 2024Position SummaryThe Payroll and Benefits Administrator is responsible for the administration of the organization’s payroll processes. The PBA is responsible for working with leadership to audit timesheets, worked hours, incentive pay, severance, and other payroll types in order to ensure the integrity of the payroll system. The PBA maintains the employee injury and leave program and works closely with other departments to ensure a positive employee experience.Essential FunctionsLead the design, analysis, and administration of the total rewards program to enhance employee benefits offerings in line with organizational objectives.Serves as the agency’s payroll and benefits expert.Trains others in leadership as necessary.Responsible for timely, accurately, and compliantly processing payroll for the organization on the regular payroll schedule.Develops and maintains a solid understanding of the Agency’s HRIS/payroll software.Serves as the employee benefits expert by administering all employee benefits programs to include but not limited to: medical, prescription, dental, vision, disability, and retirement programs.Maintains a professional relationship and open communication with the agency’s insurance broker(s).Plans, executes, and maintains open enrollment.Conducts employee benefits meetings.Resolves issues related to employee benefits, including claims and eligibility.Conduct comprehensive analysis of employee benefits programs and recommend enhancements to ensure competitiveness and attractiveness by continuously assessing the market for trends in the industry.Manage the agency’s leave program.Maintain leave policies.Serve as the contact point for employee leave requests and questions.Develop, implement, and maintain policies, procedures, and programs related to employee benefits, leave management, and HR operations, emphasizing operational excellence.Ensure compliance with relevant laws, regulations, and industry standards in HR management, including benefits administration, payroll, and policy development.Analyze HR metrics and data to identify trends, address issues, and make data-driven recommendations for enhancing HR programs and processes.Manage budgetary aspects of HR programs, including benefit plans, insurance policies, and payroll, through collaboration with the Finance department.Maintain accurate records and documentation related to employee benefits, leave management, payroll, and HR operations to ensure data integrity and legal compliance.Serve as a liaison between HR, employees, and external parties to facilitate effective communication and problem resolution.Stay informed about industry trends, best practices, and regulatory changes in HR management, incorporating relevant insights into HR strategies and initiatives.Stay current on emerging HR and payroll technologies, leveraging them to streamline processes and enhance efficiency.Perform any additional duties or special projects assigned by management to support the overall goals and objectives of the HR department and the organization.Conducts internal audits and serves as the key point of contact for external auditsCulture and EducationCommunicates and educates peers on current projects to ensure others are able to support, if needed.Apply sound judgment and know when to escalate issues and concerns.Develop a deep understanding of department needs and unique position requirements and key success drivers.Works in a collaborative environment and supports other HR functions as needed.Job Role ExpectationsMaintain confidentiality on a business need-to-know basis with all aspects of employee, organizational, and donor information.Communicates corporate culture internally and externally.Creates and fosters positive professional relationships for enhanced collaboration with internal and external customers, partners and stakeholders.Serve as an administrator to the agency’s HRIS.Help ensure regulatory compliance by maintaining employment and termination records and logs and regulatory tracking.Maintains information in order to complete legal compliance audits with all aspects of HR.Ensure organizational compliance with federal, state, and local employment laws and regulations, and agency policies.Identifies relevant models of best practice in other institutions or organizations.Other Duties as AssignedOrganizational ExpectationsEmbodies LOPA core values of being selfless, authentic and passionate.Participates as an active member of the team and meets departmental expectations.Timely completion of all required educational training, tasks and SOP reviews as assigned.Knowledge, Skills & AbilitiesDiversity-oriented with a focus on creating an inclusive environment.Understanding of general human resources policies and procedures.Good knowledge of employment/labor/leave laws.Ability to read, write, and comprehend instructions and correspondence.Strong organization and time management skills.Superior communication skills—both verbal and written.Ability to apply common sense understanding and to solve problems.Excellent typing skills.Working knowledge of Google Suite and Adobe.Experience with an HRIS.Be respectful of others.Timely completion of all required educational training, tasks and SOP reviews by assigned due date.Role ProgressionThis role may be eligible for progression to a manager or Director position if one is made available. Promotion will be at the discretion of the Executive team.Work EnvironmentPossible exposure to communicable diseases, bloodborne pathogens, airborne illnesses, hazardous materials, pharmacological agents with little likelihood of harm if established health precautions are followed.May, at times, have exposure to blood, packaged organs and tissues for transplant and/or research while in the office.Some in-state travel possible.Physical DemandsAbility to communicate effectively through in-person and verbal avenues.Considerable time spent sitting.Repeating motions that may include the wrists, hands and/or fingers.Use of fine motor skills.Doing work that requires visual acuity.Operating motor vehicles or heavy equipment.Assessing the accuracy, neatness and thoroughness of the work assigned.Sedentary work that primarily involves sitting/standing.Medium work that includes moving or lifting objects up to 50 pounds.Work HoursFull time, hourly. Typical work hours are Monday-Friday 8:30am to 5:00pm with flex time available at the discretion of the direct supervisor.Education and ExperienceBachelor's degree in Business Administration or Human Resources.Experience managing policy and leave in a medium to large organization.PHR, SPHR, or SHRM-CP certification preferred. CPP certification highly recommended.Experience managing self-funded/self-insured or partially funded plansMinimum 3 years of experience in payroll and benefits administration, 5+ years preferred