RB - Affluent Business:Relationship Manager - NRI
Axis Bank
- Patna, Bihar
- Permanent
- Full-time
- Provide financial solutions to the NRI customers while maintaining high service standards
- Maintain complete customer profile including the risk profile, demographics and assets in the bank
- Maintain relationships with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings
- Enrich relationships and garner higher wallet share through customer engagement activities
- Deepen the existing relationships by cross selling the Bank's products and services/ third party investment products
- Review the inflows and outflows in the mapped NRI accounts and also proactively track NRI visits to India
- Identify potential customers who can be sold tailored products to enhance product penetration
- Acquire new customers by converting referral leads generated through existing clients, NRI brokers, stock brokers, expats of shipping companies and overseas branches
- Achieve targets as assigned by the organization on a monthly basis
- Record and track all engagement activities through the CRM system
- Comply with KYC/SEBI rules, regulations, and legislation governing the Bank
- Graduation from a recognized institute
- AMFI and NCFM certifications
- Knowledge of banking products and services
- Ability to manage complex client situations
- Good communication (both verbal and written) skill in both English and the local language
- Ability to handle pressure and meet deadlines
- Good networking and relationship building skills