Workstation Support Associate (Lincoln, NE)
University of Nebraska-Lincoln
- Lincoln, NE
- $45,100 per year
- Permanent
- Full-time
Department University of Nebraska System
Requisition Number S_240378
Posting Open Date 04/25/2024
Application Review Date: (To ensure consideration, please submit all application materials before review date) 05/13/2024
Posting Close Date
Open Until Filled Yes
Description of WorkUnder direction of Client Services management, assist university community and partnered areas with exemplary support through the utilization and promotion of industry standard tools and best practices, in a manner consistent with ITS policies and standards. This position will participate in the utilization and deployment of new technologies, documentation of processes, tracking of inventory, and will work with our stakeholders to provide hardware and software support as well as training for supported technology. They will work closely with other specialists throughout ITS including networking, security, academic technology, and endpoint security to provide industry standard best practices and support to university departments.This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.Please note: Sponsorship will not be offered for this position.#LI-DNI
Minimum Required QualificationsRequired QualificationsTwo years post-secondary educationTwo years of experience with desktop and/or IT helpdesk/service deskKnowledge and experience with Microsoft Windows and/or Apple macOS operating systems, software applicationadministration and hardwareExperience providing hardware and software support for desktops, laptops, mobile devices, and printersExperience with direct customer supportEquivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered.
Preferred QualificationsPreferred QualificationsExperience with audio/visual (AV) equipmentExperience with technology research, management, procurement and deploymentExperience with managing vendor interactionsThe ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to supporting staff; committed to the ideals of a major public research university.
Pre-Placement Driving Record Review Required No
Physical Required No
Commercial Driver's License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No
Criminal History Background Check Required Yes
Posted Salary $45,100/yr minimum
How to ApplyTHIS POSTING IS FOR INFORMATION PURPOSES ONLY.To apply, interested applicants should go to University of Nebraska System's employment website:orClick here to apply:
For questions or accommodations related to this position contactDirect questions about the position to:humanresources@nebraska.eduDirect questions about the on-line application process to: 402-472-3701
Job Category (old) Managerial/Professional
Job Type Full-Time
Alternate Work Schedule (if other than 8-5)
Work Location (City, State) Lincoln, NE
Position funded by grant or other form of temporary funding? No
If Temporary, indicate end date
Planned Hire Date:
Appointment End DateSupplemental QuestionsRequired fields are indicated with an asterisk (*).Required DocumentsRequired Documents Optional Documents