Office Services Coordinator I
Fragomen
- Pittsburgh, PA
- Permanent
- Full-time
- Ensure that all mailings are accounted for and accurately updated into the system.
- Scan, file and maintain physical files and supporting documentation.
- Open or close records/cases; maintain any and all records as requested by supervisor.
- General administrative duties as needed (i.e. faxing, copying, typing, etc.).
- Meet assigned deadlines and communicate case progress/status/issues to supervisor.
- Follow up with client for outstanding documentation.
- Maintain client contact information.
- Update and manage status reports. Build knowledge of Firm and client processes.
- Learn procedural and processing requirements for various types of non-immigrant and immigrant visa petitions and applications (i.e. drafting and assembling non-immigrant and immigrant petitions and applications).
- Demonstrated ability to prioritize and balance competing demands and meet deadlines in a fast-paced professional services environment.
- Excellent communication and interpersonal skills, and ability to communicate effectively at all levels in person, by phone and by email.
- Ability to effectively manage and prioritize multiple people and various tasks simultaneously.
- Skilled in a variety of technology tools, including Microsoft Office & Excel.
- Ability to anticipate situations and respond quickly and professionally.
- Very strong organizational skills and excellent attention to detail.
- Extensive file and document management experience.
- Show interest in expanding knowledge and responsibilities in casework preparation.
- Demonstrate flexibility and initiative regarding assignments for self and team.
- Proven experience in handling multiple deliverables efficiently.
- Ability to provide information and respond to requests for assistance with courtesy and tact.
- Must be a team player as well as self-motivated and committed to excellence in the workplace.
- 22 PTO days + Federal holidays
- Medical, Dental, and Vision plans + FSA & HSA Plans
- 401K plan, with company matching