Systems Manager
LLYC
- Detroit, MI
- Permanent
- Full-time
- Configure, manage, and monitor server instances, databases, storage, and networking within cloud environments.
- Implement and maintain cloud security measures, including firewalls, access policies, and security audits.
- Optimize cloud resources for maximum performance and cost efficiency.
- Administer operating systems across servers and other devices, including regular updates and security patches.
- Manage network configurations and settings.
- Use monitoring and diagnostic tools to proactively identify and resolve system issues.
- Handle ticket management and problem resolution through the service desk.
- Provide level 2 and level 3 support for complex technical issues.
- Collaborate with other IT teams to resolve cross-departmental challenges.
- Develop and enforce information security policies to protect sensitive data and systems from threats.
- Conduct security assessments and vulnerability analyses.
- Create scripts and automate routine tasks to enhance operational efficiency and accuracy.
- Implement automation tools for more streamlined configuration and infrastructure provisioning.
- Offer personalized technical support and configuration services for VIP users.
- Ensure prioritized and satisfactory resolution of VIP tech issues.
- Document IT procedures and best practices.
- Provide training and guidance to users on effective use of IT systems and applications.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience as a Systems Administrator, Network Administrator, or similar role.
- Strong knowledge of cloud services, operating systems, and IT security.
- Experience with automation scripts and monitoring tools.
- Excellent problem-solving skills and ability to manage multiple priorities.
- Strong communication skills and ability to work collaboratively.