Assistant Store Manager Government St
Highland Road Smoothie
- Baton Rouge, LA
- $11.00-14.00 per hour
- Permanent
- Full-time
- Leading and developing of their team
- Ensuring an exceptional Guest experience
- Providing a high quality product
- Maximizing sales performance
- Driving profitability while maintaining a fun and welcoming atmosphere
- Challenges the team to achieve results
- Manages, actively by utilizing performance management tools to support organizational objectives provide feedback, set goals and utilize learning management system
- Recognizes and reinforces individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition
- Utilizes and demonstrates effective management practices to create and maintain a successful store team resulting in an environment where team feels valued and respected
- Handles differences between Guests and Team Members without escalating the situation
- Communicates unexpected situations to Team Members calmly and without showing resistance and/or frustration
- Is considered a confidant and/or resource in a tough situation
- Ensures team adhere to legal and operational compliance requirements
- Adheres to all company food safety procedures while ensuring all Team Members are in compliance as well
- Encourages “Guest comes first attitude”
- Trains and holds team accountable for delivering an exceptional Guest Experience
- Solicits Guest feedback to understand Guest satisfaction
- Delegates and communicates appropriate responsibilities and practices to team to ensure smooth flow of operations
- Assists in training of staff
- Manages team with integrity, honesty, and knowledge that promote the culture, values and mission of Smoothie King
- Fulfills cash handling, financial and inventory reporting responsibilities with honesty
- Sets priorities for Team and themselves each day
- Relies on their team by delegating Daily Checklist tasks to Team Members on shift
- Shows up on time for work
- Completes required checklists and paperwork with no outstanding items by due dates
- Guest Service experience in a restaurant or retail environment
- Supervision