Assistant Manager
Panera Bread
- Strongsville, OH
- Permanent
- Full-time
- Build our culture of Warmth, Belonging, Growth, and Trust.
- Ensure extraordinary guest experiences.
- Make sure every customer is delighted by the quality of our food, service, staff, & safety measures.
- Build customer relationships that lead to long-term, loyal patrons.
- Ensure the ongoing success of your bakery-cafe.
- Lead, manage, and develop your team.
- Assist your GM in leading and supervising all cafe staff.
- Plan & manage staffing needs, shift scheduling, people development, career development, and succession planning.
- Hire & train new team members, and keep your team motivated, engaged, & energized.
- Manage team performance to ensure your cafe's goals and quality standards are met, while ensuring extraordinary customer service.
- Coach your managers and associates on certain responsibilities and delegate those responsibilities to them.
- Recognize & celebrate individual & team achievements.
- Ensure high-quality operations & service.
- Make sure Panera's standards of excellence are always maintained and continually improved at your bakery-cafe.
- Motivate your team to meet (and exceed) your bakery-cafe's goals.
- Adhere to cafe systems and processes to accomplish day-to-day operations.
- Ensure food safety standards are fully maintained.
- Ensure a healthy & safe culture and workplace for your team.
- Grow sales & maximize profitability.
- Execute company & cafe strategies for sales growth and flow-through.
- Manage associate labor to support and drive cafe profitability.
- Assist your GM in maintaining cafe costs & inventory.
- You enjoy people & have great communication skills.
- You like the fast paced environment of the hospitality industry.
- You can work flexible hours, including nights and weekends. (Open availability)
- You're committed to, and experienced with, health and food safety.
- You're interested in working toward a General Manager position and/or you want to learn, grow, and expand your career.
- You have a proven ability to direct, motivate, coach, and develop others.
- You have a proven ability to run great shifts.
- You're at least 18 years of age.
- You're able to pass a drug screen and background check.
- You have 1-2 years of restaurant or retail supervisory experience.
- You have reliable transportation. (Valid license & insurance is a plus!)