Director of Operations | Thief River Falls Complex
Spectra Experiences
- Thief River Falls, MN
- $55,000-60,000 per year
- Permanent
- Full-time
- Oversees overall daily operation and maintenance of the facility and This includes custodial, landscaping, sound, environmental workplace safety, scoreboard systems, pest control, custodial services, etc.
- Participate in the development and administration of the facility’s operations budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
- Oversees the operation of event set-up and tear-down, i.e. facility readiness, stage risers, chairs, signs, banquet functions, etc.
- Acts as liaison with City Services for numerous facility related functions (City Codes, Environmental, fire, elevators, warranties, etc.)
- Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
- Responsible for Environmental Compliance.
- Develop and update comprehensive management reports and manuals (i.e. Operations Manual, Annual Preventative Maintenance Plan, etc.).
- Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
- Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriate.
- Establish and maintain effective working relationships with staff, facility stakeholders and facility users.
- Maintain hazardous materials communication program, and material safety data sheets; maintain knowledge of changes in pertinent Federal, State and Local regulations.
- All other duties as assigned by the General Manager.
- Degree from accredited college/university preferred.
- Minimum of 5-7 years' experience in facility Venue multi-operations management.
- Must have at least 8 years' experience in physical Venue- Event management, supervisory skills and work crew supervision in facility and landscaping, and housekeeping operations.
- Ability to work event nights, weekends and holidays as required.
- Knowledge of budget preparation and control.
- Knowledge of OSHA requirements.
- Basic Knowledge of Fire Alarm / Fire Protection systems.
- 5 or more years' experience in Event production.
- Capable of operating in Microsoft Office applications including Excel, Word, Outlook
- Minimum 8 years’ experience in supervising the work of others.
- Proven ability in communicating with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to speak, read and write in English.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Working knowledge of equipment safety, facility maintenance and housekeeping.
- Excellent customer service skills