Bilingual Sales Agent
Kemper
- East Chicago, IN
- Permanent
- Full-time
- Competitive base pay in addition to commission offered.
- Advanced training and license support.
- Full benefits, including great in office amenities.
- Interact and build lasting relationships with clients to have an impact on their life and our community while attending to their insurance needs.
- Engages customer via inbound and outbound telephone calls to assess insurance needs and rating variables.
- Completes sale of policy by collecting down payment and uploading policy.
- Performs cross selling on other services offered by the company (property insurance, commercial insurance, etc.)
- Maintains records on customers including information about the consumer, source of lead, response to quote/offer application and policy according to procedures established by management.
- Completes all required training in a timely manner including detailed knowledge of Kemper products and coverages.
- Must obtain and/or maintain Property and Casualty license to sell and service insurance, within a specified time of employment as needed based on position.
- Must pass licensing exam within the specified number of attempts established by the department.
- Interacts with prospective customers in a professional manner to provide them with an insurance quote and if purchased, converts the lead to an actual policy.
- Assists customer with other services as appropriate.
- 1 year of prior experience in sales preferred, but not required.
- 1 year of customer service experience preferred, but not required.
- Insurance sales experience preferred, but not required
- A valid insurance license for assigned State(s) is preferred. If not already licensed, must obtain license within specified period of time to remain employed.
- Must be proficient in Spanish and English.
- Above average communication skills to represent the company in a professional manner and communicate effectively with potential customers.
- Previous experience with Excel, Word and web-based systems preferred.
- Experience with and the ability to use a PC to perform daily duties required.
- Must be detail oriented and accurate and have the ability to work independently following strict procedural guidelines.
- This is an in-office role.