Scoop Shop Team Member
Unilever
- Waterbury, VT
- $20.79 per hour
- Permanent
- Part-time
- Perform daily scoop shop responsibilities, including register transactions, taking orders, scooping ice cream, prepping menu items, producing baked goods and interacting with customers.
- Perform daily upkeep and cleaning procedures and report maintenance concerns.
- Perform opening and closing procedures for the Scoop Shop operations including preparations, cleaning, restocking, and dishwashing.
- Act as a line greeter during busy days, interacting and assisting guests with their Scoop Shop orders.
- Adhere to operation protocols, including store & staff appearance, proper cash handling procedures, customer service, cleanliness, compliance with all safety and operating standards, merchandising and production of waffle cones, novelties, and baked goods.
- Drive consumer loyalty and excellent guest experiences by providing a fun, safe, clean, and high energy experience in the scoop shop.
- Participate in basic safety training and adhere to all safety protocols, including emergency response initiatives for the Hospitality operations.
- Actively support company safety goals by ensuring consistent safe work behaviors.
- Must be 16 years of age, or older
- Strong representative and passion for the Ben & Jerry’s brand
- Enthusiasm for working in the Scoop Shop operations
- Customer service experience and ability to take initiative in customer interactions
- An awareness of food safety and cleanliness
- Comfortable with handling cash and operating POS systems
- Experience with public speaking
- Time management skills and reliable attendance
- Efficient with the ability to multi-task
- Outgoing, positive, friendly, and enthusiastic personality
- Ability to maintain basic safety response initiatives in the event of an emergency
- Willingness to adhere to General Manufacturing Protocols (GMP) in restricted areas
- Willingness to adhere to unique safety protocols specific to the Waterbury factory location
- Willingness to assist guests and communicate exit strategy in case of an evacuation event
- Must be able to lift up to 50lbs
- Must be able to stand up to 8 hours per day
- Must be able and willing to work outside
- Ability to work in traffic/parking areas of the operation
- Physical aspects of the job include oversize merchandise handling, bulk containers of ice cream, supply orders, general cleaning and maintenance and standing for long periods of time
- Must be available to work evenings, holidays and at least one weekend day/week. Potential to extend employment after the summer season.