Automotive Service Technician Apprentice - Jaguar Land Rover of Frisco
Snell Motor Company
- Frisco, TX
- $50,000-75,000 per year
- Permanent
- Full-time
- Reviews repair orders identify customer concerns and needed repairs
- Clocks on and off time on every line of repair order
- Checks technical service bulletins that may apply to customer concern
- Follows repair escalation process
- Adheres to all factory warranty requirements including time punches, accurate documentation, parts returns.
- Follows manufacturer repair steps and processes in Topix including all required parts for repair
- Confirms all repairs once completed
- Keeps the facility clean and equipment in good working order.
- Maintains cleanliness of vehicles during repair process
- Maintains a tool collection that includes all necessary non Land Rover supplied special tools
- Keeps a clean work area including bay, toolbox and surrounding area
- Must be able to operate a vehicle
- Know and understand the dealership computer systems
- Attend company and factory training
- Stay current with manufacturer warranty requirements
- Knows and understands the Snell Privacy and Information Security Policies and adhere to the requirements.
- Ability to establish and maintain good relationships with customers and co-workers.
- Ability to answer customers’ technical questions regarding vehicle problems, warranties, services, and repairs.
- Knowledge of automotive systems in general
- Ability to review service orders and inspect the vehicle for necessary repairs
- Knowledge of new models and product improvements, based on technical service bulletins, etc.
- Knowledge of warranty guidelines and ability to relate them to warranty service repair orders.
- Ability to communicate well with co-workers throughout repair process
- Other duties as assigned
- Must be able to lift up to 50 lbs. and be on your feet for three or more hours at a time
- High school diploma or equivalent
- Must be at least eighteen years of age
- Must have a valid driver’s license and meet company MVR policy requirements
- Must be able to pass pre-employment screenings (background and drug test)
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid holidays & paid time off
- Vision insurance
- Earn vacation hours after 90 days
- Aggressive Employee Referral Program