Housing Coordinator
Lutheran Immigration and Refugee Service
- Fargo, ND
- Permanent
- Full-time
- medical, dental, and vision available on the first day of employment,
- professional development, tuition reimbursement,
- generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
- 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
- company 403(b) contribution of 3%, an additional 7% match which vests immediately,
- Family Building benefits for reproductive procedures, adoption/foster care assistance, and
- an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!
- Manages all aspects of the agency's housing program to expand housing leads by contacting landlords and other housing providers in the Fargo/West Fargo/Moorhead area.
- Arranges housing for newly arriving families which includes both temporary (Airbnb/hotel) and permanent housing solutions.
- Liaise with team members and volunteers in the Afghan community to oversee housing strategy for temporary and permanent housing.
- Oversee all home setups for newly arriving refugee families, including matching groups to home setup opportunities, communicating with case management teams, and managing all home setup data.
- Serve as point of contact for all housing and home setup-related inquiries from groups and the community.
- Serve as lead in researching, identifying, and securing housing for newly arriving families
- Support the management of storage/warehouse space and all donated furnishings and household items.
- Communicate with current apartment complexes or rental properties about housing needs and issues.
- Researches and builds relationships with prospective rental properties.
- Communicate with team members regarding both pre- and post-arrival housing needs and concerns.
- Coordinates all utilities (electric, gas, internet, and cell phone) to be set up and/or transferred to clients' names.
- Applying for low-income housing units and following up on applications.
- Other duties as assigned by supervisor.
- Bachelor's degree or equivalent experience.
- Experience in coordinating housing programs or similar roles is a plus.
- Knowledge and understanding of refugee resettlement, or other relevant cross-cultural experiences are a plus.
- Ability to maintain a pleasant, customer-centered demeanor and professional image under a variety of challenging situations.
- Strong organizational and time management skills.
- Ability to prioritize, multi-task, and change direction quickly.
- Exceptional interpersonal skills, including keen listening ability, relationship building, and community outreach.
- Ability to work as a team member and independently, with a high level of self-motivation.
- Skill in using computer applications applicable to the department as well as databases, Excel, and Microsoft Word.
- Desire to connect with people from diverse backgrounds.
- A high degree of cultural humility and emotional intelligence.
- Valid insurance and a reliable vehicle to be able to travel locally as required for the performance of duties.
- Analytical skills to interpret and communicate policies and procedures, and to identify and initiate appropriate corrective action to resolve problems.
- Commitment to LIRS's core mission and values and an ability to model those values in relationship with colleagues, and partners, commitment to refugees and immigrants.