Pool Bartender
Garden of the Gods Resort & Club
- Colorado Springs, CO
- $11.40 per hour
- Temporary
- Full-time
- Maintains work schedule as assigned and communicates any necessary scheduling requirements to management in advance of schedule release.
- Provide detailed and thorough knowledge of culinary and beverage items.
- Upsell premium offerings and add-ons to enhance guest experience.
- Complete required and suggested training to achieve maximum knowledge.
- Provide thoughtful and complete product suggestions.
- Complete opening and closing side work.
- Maintain precise cleanliness of working area.
- Utilize proper service techniques including following specific recipes and required use of measuring devices.
- Assist service staff with making product recommendations.
- Ensures that safe alcohol service techniques are observed at all times.
- Maintain service in assigned section/dining room as determined by management.
- Ensures that all drink orders placed by servers are recorded and charged correctly.
- Ensures that all orders are recorded and entered into point-of-sale system accurately and in a timely manner.
- Ensures that all food and beverage orders are delivered correctly and promptly.
- Secures and processes payment quickly and accurately.
- Manages cash bank with precision. Provides servers with change when needed.
- Maintain all guest checks and complete shift paperwork as assigned.
- Complete cleaning and stocking duties thoroughly and as assigned.
- Maintain product rotation and assist management in assessing par levels and product needs.
- Assist in the creation and maintenance of high-quality beverage offerings based on current trends and product availability.
- Be prepared to speak to the offerings of the entire Resort and Spa including services offered and hours of operation.
- Deliver "GGRC Hospitality" service standards and department-specific signature touch points.
- Establish cross-departmental channels of communication among teammates that are consistent and complete.
- Completes additional training as needed.
- Performs deep cleaning and organizing as assigned.
- Assists with the functions of other positions within the restaurant and across the resort as needed.
- Maintains proper functioning and cleaning of equipment used in bar and dining room.
- Alerts management of needed product. Rotates dated product as needed. Removes expired product when needed.
- Assists with product inventories when needed.
- Understands functions of departments across resort property.
- Articulates location of departments and services when required.
- Ability to work flexible schedule including required shifts on weekends, holidays, and as business requires.
- Provide extraordinary service that is "Enriching by Nature."
- Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.
- Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
- Be empowered to make things go right if they go wrong.
- Give the guest/member a fond farewell.
- Address feedback by utilizing the LEARN Model.
- Demonstrate a professional appearance and be attentive to what matters most.
- Comply with company policies and procedures.
- Observe and adhere to safety guidelines.
- Perform other duties as assigned.
- Interface positively with other departments, offering assistance when needed.
- Displays care in use of equipment and maintains an organized and professional work environment.
- May require attendance of meetings and trainings outside of normal shift hours.
- Must be 21 years of age.
- Daily - Verbal and written
- Weekly - Verbal and Written
- Occasionally - Participate in one-on-one coaching sessions and monthly meetings