A2L Asst. Hospitality Manager
Aramark
- Norman, OK
- Training
- Full-time
? Supervise and train Font Desk employees, ensure adherence to the dress, appearance, and conduct policies, and perform evaluations; use corrective action, retrain, coach and discipline as necessary.
? Review and approve department timecards; Control labor costs in relation to occupancy rates and number of arrivals.
? Respond to guest questions; Resolve guest complaints in a professional manner.
? Organize and maintain Front Desk records and equipment; Control the inventory of Front Desk supplies and forms.
? Provide a weekly occupancy forecast to other departments.
? Handle the reservations and arrival of all group tours.
? Compete weekly work schedules; Submit schedule adjustments, attendance notices and past weeks schedule to Location Manager.
? Coordinate the operation of the Front Desk with other departments as needed.
? Must understand policies and procedures as outlined in the employee handbook.
? Become familiar with and train emergency fire evacuation and safety procedures as needed.
? Other duties as assigned.Qualifications
- To be considered eligible, applicants must graduate between December ? August of the current school year for the rising A2L Program class
- This program will start in July. All degree requirements must be completed prior to the start date of the program (including any final internship requirements).
- Must be authorized to work in the United States and not require work authorization sponsorship by Aramark for this position now or in the future
- PREFERRED EXPERIENCE
- A degree or background in hospitality, customer service, food service, facilities, operations, or sales
- Relevant coursework or work experience
- Strong leadership, project management, and execution skills
- Great verbal, written, and professional communication skills with teammates, customers, clients, and leadership
- Dynamic working skills to handle change and ambiguity in a fast-paced environment