Job description Location : India/Hyderabad Why join us Assurance performs independent review and evaluation of end to end processes, risks and Key control environments The Opportunity: This role is a senior position in Global Finance Operations Center accountable and responsible for the on-going governance process and reporting of status across all locations of GFOC. The job holder will be primarily responsible for developing, implementing and strengthening the Risk Management and Control Environment in GFOC. Individual is responsible for regular process monitoring and ensure governance is in place to assess the strength of the First line of defence through RCA and MSII. This requires strong internal and external governance at process and Department level. The role also involves close interaction with external auditors (PWC), internal auditors & compliance teams. The overall objective is to create an environment where there are minimum or no surprises, enhanced awareness amongst employees, timely escalations, and strict monitoring. What you'll do: Control environment: Developing and implementing overall control environment in GFOC and awareness across teams and levels with a view to control and manage operational losses and ensure delivery of SOX requirements. Control Strategy: Implementing a framework to assess high operational risk within processes and related process controls and identification of Management Self-Identified Issues (MSII) Process Control Management: Tracking and reporting metrics, control issues, audit points, monitor implementation of action plans Setting a rigorous review of processes Ensuring consistent application of corrective actions for processes across regions Integrating processes ops risk with process performance Business Partners Relationship Business Continuity Planning - Collate MI, work with Business partners to confirm recovery strategy and track test results Principal Accountabilities: Key activities and decision making areas Control and Compliance SOX requirements GSM & FIM Audit Requirements Process Governance Information security and business continuity risks Operational risk and internal control framework (including accounting risk) Typical Targets and Measures Identify and dashboard and key metrics linked to Group risk library and processes at GFOC Facilitate automation of collection of data and reporting mechanism Set up the governance process and maintain the calendar For every process at GFOC : Assess process, people and technology related risks and controls as required resultant the above three elements of control and compliance Define test procedures, control operators and reviewers Record and report processes Governance Ongoing monitoring and reporting of key controls and compliance indicators defined above Monitor status of corrective actions identified Control and compliance dashboard GFOC Risk & Controls Committee Technology Identify control points - Risk rating e.g. system access Develop control testing plans and procedures Governance process on testing plan Data Analytics Issue logs Typical Targets and Measures For every process at GFOC establish control environment and testing procedures as follows: Define the technology related risks of the process. Indicative areas of focus are: Data sharing and data transfer End user computing System accesses Info Security risks from usage of remote working technology Execute test scripts to assess the design and operating effectiveness of the controls mitigating key technology risks Governance Ongoing monitoring of Key Technology Risk Indicators (KRIs) Input, Process and Output control metrics Process Issue logs People Recruit and develop employees Training need analysis basis test results Ongoing knowledge transfer and management Typical Targets and Measures Develop employees on the following: Process related FIM, SOX and audit requirements, associated Business environment Testing procedures (process and technology related) Control operator - how to test, how to record, how to report Reviewer Impact analysis Corrective actions (e.g. opportunities of process improvement, control enhancement, Training Need Assessment for employees) Governance Define training measurement measures, link to employee goals (training dashboard) Set up record and report process Monitor implementation of corrective action Governance and Relationship Establish review mechanism Input, process and output metrics Technology Control & compliance Knowledge Management Accounting and Reporting process issue logs Build strong working relationship with External Auditors, Internal control, control teams in CFO regions Business Continuity Planning Track update MI on BCP Work with BRCM / GR as required Track peak recovery objectives Monitor and publish results on spot Typical Targets and Measures Single point of contact for relationship with external auditors and support audit work for processes in GFOC as part of overall audit plan. Build strong working relationships with control officers in regional CFO teams for their respective processes Effective and timely delivery of the Risk & Controls Committee Risk Management & Operational Effectiveness Managing the overall control environment in GFOC and creating awareness across teams and levels with a view to manage operational incidents and ensure compliance with Global standards Facilitate and evaluate the risk and control assessment for the processes at GFOC to ensure that risks and underline controls are adequately identified and assessed Ensure adequate governance through risk committees and dashboards to highlight the status of risk and control environment Perform management and thematic reviews for the high risk processes and socialize themes emerging from the reviews to prevent recurrence Recording, tracking and assurance around Management self-identified issues to ensure compliance with internal audit criteria's Liaise with internal/external auditors and ensure audit preparedness of operation teams. Also, track and provide issue assurance for audit findings Work closely with regional control teams and global control office to manage the risks in the end to end processes Ensure adequacy of framework around SOX controls which would include inventorisation, training and monitoring Building and managing relationship with the stakeholders Assurance Strong Knowledge on SOX 404 Internal Controls, COSO Frame work and Guidelines. Ability to interact with the Global Business and Process Owners to review the Process and Internal controls associated with the Business. Conduct Walkthrough Meetings with Process Owners, along with In-country controls Team & PWC Auditors. Strong Knowledge in Business Functions for the various Business Areas in HSBC. Ability to understand the Process, Polices & Procedures to Assess the Effectiveness of SOX controls. Adhere to the ICMP (Internal Controls Monitoring Plan) and work closely with the In country Controls Team. Understanding various Systems and their Functionality which are used by the Business Areas and are Under Scope of SOX Controls. Preparation of critical Month end deliverables, SOX testing and highlighting of issues to business partner / management. Customers / Stakeholders Maintain key stakeholder relationships to enhance awareness of operational risk including its identification, assessment, mitigation and control. To support and ensure that local management fully considers and effectively manages operational risk in accordance with established policies and procedures. Leadership & Teamwork Actively engage in establishing a strong control environment at GFOC Be a good team player Self-driven and motivated Ability to deal with senior management Requirements What you will need to succeed in the role: Qualified Accountant (CA) with over 14 years of experience with significant functional and leadership experience in the financial domain expertise in large process oriented customer facing organizations ideally in banking/financial services organizations. He / she should have a proven track record in managing risk and control areas including understanding of use of quality tools and linkages between controls and process. Good working knowledge of financial services sector and beneficial if prior experience of HSBC business environment. Beneficial: Clear evidence of having identified, measured, reported and managed risk Evidence of having executed a programme with multiple work streams, global in nature, with multiple stakeholders. Preference will be given to candidates having formal project / programme management training such as PMP, PRINCE 2, PMI, MSP, certified BB etc. Ability to develop and manage relationships with onshore business partners Ability to provide structure and solution to problematic areas Ability to challenge information presented providing reasoned explanation to ensure that agreement is reached by both parties. Excellent interpersonal skills to communicate effectively with team members/wider business including senior executive management and ability to develop a good rapport in challenging situations. Strong business writing skills Good working knowledge of MS Word, Excel and PowerPoint is required. Proven ability to meet tight deadlines Self-confidence and credibility in representing the department Self-motivated and capable of working effectively individually as well as part of a team Experience in recruitment, development and engagement of team members What additional skills will be good to have All applicants must have successfully completed their probation period. Employees must meet performance and behavioral standards as defined in the policy. All L4 & L5 applicants should have served at least 24 months and should have successfully completed respective learning curve tenure, in their current role as on closing date. Applicant should not be on a corrective action plan/ disciplinary action in the last 6 months or any other performance action as on the date of application. Application form should be submitted along with the current CV. All applicants should inform their respective Line Managers of their application. All the completed applications should be submitted on or before the closing date. Applicant should not be on a corrective action plan/ disciplinary action in the last 6 months or any other performance action as on the date of application. The Company reserves the right to change any terms and conditions related to employment, mentioned in the Offer Letter and the Rules and Regulations governing the conduct of the employee in the Company. Such change would be intimated by the Company through an internal communication to the employees at large. Right to work is required. Local employment rulings and restrictions will apply. You'll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ...Issued By HSBC Electronic Data Processing (India) Private LTD...
