Data Scientist
Singtel
- Singapore
- Permanent
- Full-time
- Work with Business stakeholders to translate opportunities and problem statements, architect and implement ML/ AI solutions, including Generative AI and LLM
- Design and integrate analytical models into a customer-centric decision engine
- Work on customer behaviour analysis to uncover insights related to Singtel's product and service offerings
- Enhance and maintain data & analytical models related to customer interactions, life stage, affluence, and interests
- Enable data exploration, insight discovery, and experimentation for life cycle marketing campaigns
- Communicate data insights and findings to wider audiences within Singtel
- Bachelor's or Master's degree in Computer Science, Mathematics, Statistics, or a related field, with at least 3 years' of relevant working experience.
- Hands-on experience in integrating analytical models into decision-making processes, collaborating with stakeholders, and turning insights into actionable decisions.
- Deep technical and data science expertise, demonstrating proficiency in:
- Analytical techniques: Statistical modelling (e.g., linear regression, GLMs, time series), supervised machine learning (e.g., Gradient Boosted Tree, Neural Networks), Generative AI, LLMs, design of experiments, segmentation/clustering, text mining, network analysis, optimization, simulation
- Analytics tools: Efficient data manipulation (with skills in SQL, Python, Spark, Hadoop/Hive, and Impala) and data visualization (using tools like Power BI).
- Solid track record of deploying machine learning algorithms in production environment.
- Excellent data visualization and communication skills, with the ability to present insights and findings in a clear, concise, and compelling manner, both in written and verbal form.
- Familiar with code review processes, including the ability to review and improve the quality of code written by other team members to ensure best practices and optimal performance.
- Strong problem-solving skills, with the ability to identify and solve complex business problems through data analysis.
- A team player with a customer-focused mindset, able to work well in a team and passionate about delivering exceptional customer experiences.
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities