
Target Security Specialist
- Chicago, IL
- $19.75 per hour
- Permanent
- Full-time
- Skills using intelligence-led tactics to keep team members and guests safe and secure
- Experience in crisis response, safety and crowd management; providing support to both guests and team members
- Skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage
- Ability to utilize Target's video surveillance system
- Ability to properly document cases using industry case management systems
- Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for in-store and online
- Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
- Respond to and accurately document security incidents
- Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests
- Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance
- Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise
- Submit appropriate documentation in the system for all incidents following AP policy and procedures
- Understand and appropriately use the video system
- Train team members to apply merchandise protection and audit execution
- Teach and train team members on operational shortage focus area opportunities as directed by AP leadership
- Execute shortage action plans set by AP leadership to minimize shortage in focus areas
- Model working safely while maintaining a clean store for guests and team members
- Provide service and a shopping experience that meets the needs of the guest
- Demonstrate a culture of ethical conduct, safety and compliance
- Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
- All other duties based on business needs
- Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
- Stocking, Setting and Selling Target products sounds like your thing… That’s the core of what we do
- You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
- Must be at least 18 years of age or older
- High school diploma or equivalent
- Meet any state or local licensure and/or other legal requirements related to the position
- Welcoming and helpful attitude toward guests and other team members
- Learn and adapt to current technology needs
- Effective communication skills
- Work both independently and with a team
- Manage workload and prioritize tasks independently
- Climb up and down ladders
- Apprehend subjects in accordance with company policy
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary