Front Desk Attendant
Castle Group
- Aventura, FL
- Permanent
- Full-time
- Answers phone and greets residents/guests upon entry, responds to requests, questions and any other needs.
- Documents issues or transactions as needed.
- Develop knowledge of surrounding areas and attractions.
- Keeps track of activity logs and incident reports, records and forms for the Community Association Manager’s review daily.
- Demonstrates excellent customer service, communication and time management skills.
- Monitors Emergency Response System and responds in a timely and efficient manner within hours of notification.
- Monitors and controls Electronic Security Control Systems if applicable.
- Logging in all packages and tracks them through to pick-up by recipient.
- Follows-up on all complaints/issues notifying Community Association Manager as necessary.
- Ensures all safety precautions and procedures are followed while performing duties.
- May assist with resident notifications or special events.
- Process work orders and files resident documents and invoices, if applicable.