Dispatch Associate - Full Time - 10hr - Nights
Cedars-Sinai
- Los Angeles, CA
- Permanent
- Full-time
dispatcher for a multi-disciplinary department. Displays an ability to learn and efficiently navigate computerized transportation dispatching
and bed tracking software (CS-Link/EPIC), refrigerator temperature monitoring software (TempTrak), and facilities service request
maintenance program (Mainspring). In addition to being able to use an ACD based phone system, you will need to utilize 2-way radio, email,
Word and Excel files to effectively and efficiently process and retrieve needed information in a timely and accurate manner. Capable of
handling high call volumes on a daily basis and in emergency situations while keeping in line with Department's policies and procedures.
Ability to focus on live data updates and logically schedule representatives to immediate service calls involving patient care. Should be able
to learn and recall locations of various areas and departments throughout the medical center. Must be fluent in English, read, write and
speak. Candidate must display excellent communication, interpersonal, and customer service skills with external and internal clientele. Must
have good follow up skills and capable of working a variety of shifts. You will need to utilize proper telephone etiquette when assisting
customers, triaging calls and providing information to callers. Must be able to lift and put away office supplies shipments as received such as:
cartons of paper, boxes of files, and other miscellaneous supplies utilized to ensure efficient productivity. Must be able to sit or stand in one
spot the majority of working hours. Adheres to all Hospital and departmental policies and procedures and complies with JCAHO and other
regulatory agencies in all work performed while maintaining patient confidentiality.QualificationsEducational Requirements:High school graduate or equivalent required. English speaking, spelling, grammar, & simple math skills equivalent to high
school level required. Courses & work experience in communications, public contact, book-keeping, business machines
and correspondence preferred.Knowledge and understanding of the organization, functions, policies and procedures of the Department, and the inter-
relationship with other departments. Ability to interact effectively with Directors, Managers, internal staff, patients and
representatives of public agencies and business, or a comparable level of education and experience.Licenses:Must possess a minimum computer competency comprised of a working knowledge of Windows or a comparable system
(specifically including keyboarding and mouse skills). Must additionally possess a working knowledge of word
processing, spreadsheets, presentation development, E-mail browsers and on-line reporting. Ability to type 45 to 50 WPM.Experience:Experience demonstrating the ability to handle multiple tasks frequently with short time-lines, to prioritize and organize
work, and to complete assignments in a timely, accurate manner.Physical Demands:Stand dynamically to perform a function and move to perform another.
Stand statically in one place to perform a function without changing location.
Sit at a desk or table with some walking, standing, bending, stooping, or carrying of light objects.
Perform continuous operation of a personal computer for four hours or more.
Use hands and fingers to handle and manipulate objects and/or operate equipment.
Balance the body while walking, standing, crouching, or stooping to prevent falling.
Req ID : 2532
Working Title : Dispatch Associate - Full Time - 10hr - Nights
Department : Dispatch Call Center
Business Entity : Cedars-Sinai Medical Center
Job Category : Administrative
Job Specialty : Customer Support
Overtime Status : NONEXEMPT
Primary Shift : Night
Shift Duration : 10 hour
Base Pay : $19.50 - $27.24Our compensation philosophyWe offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.Diversity and Inclusion at Cedars-SinaiWe are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve - because that's what our patients, colleagues and communities deserve. .Cedars-Sinai is an Equal Employment Opportunity employer.Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.Share this JobCurrent Employees:Enter your email to refer a friend! Please enter your email address below, and then use the icons to let people know about this great opportunity!Email SubmitAbout the Location Find out what it's like to live and work in Los Angeles, CaliforniaResearch Research at Cedars-SinaiInnovation at Cedars-Sinai Learn about our latest breakthroughs, discoveries, and innovations in medicine and patient care.Getting Personal with Precision Health Cedars-Sinai’s Innovative Precision Health InitiativeJobs you may also be interested inJoin our Talent CommunityJoin our Talent Community and get Cedars-Sinai news and job alerts delivered to your inbox.First NameLast NameEmailCountry Code Phone NumberUpload Resume RemoveOpt-in PromotionConfirm EmailBy submitting your information, you acknowledge that you have read our and consent to receive email and SMS communications from Cedars-Sinai.Submit©2024 Cedars-Sinai. All Rights Reserved. A 501 (c) (3) non-profit organization