Field Manager, Hoxworth Donor Services, Central Location
University of Cincinnati
- Cincinnati, OH
- Permanent
- Full-time
- Monitor operations to ensure a high quality of customer service; evaluate attainment of recruitment and collection goals.
- Perform special donation procedures, ensuring compliance with federal, state and local regulations, as well as Hoxworth Blood Center Standard Operating Procedures (SOP).
- Assist in the development of new Standard Operating Procedures (SOP).
- Act as a role model through the demonstration of professionalism for donor services staff (i.e., fulfilling Hoxworth Blood Center mission, providing donor care, dress code, attendance etc.
- Recommend and provide training to donor services staff.
- Work with Donor Services administrative staff to implement organizational changes to the field.
- May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
- Perform related duties based on departmental need. This job description can be changed at any time.
- Bachelor’s Degree must be in healthcare management or related field.
- Nine (9) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
- Five (5) years related phlebotomy experience.
- Three (3) years supervisory and/or staff training/mentoring experience.
- Sitting - Continuously
- Repetitive hand motion (such as typing) - Continuously
- Hearing, listening - Continuously
- Talking - Continuously
- Standing - Continuously
- Walking - Continuously
- Lifting - up to 20 pounds - Continuously
- Bending - Often
- Stooping - Often
- Climbing stairs/ladders - Often
- Kneeling, squatting - Often
- Reaching overhead - Often
- Pulling, pushing - Often
- Crouching - Seldom
- Crawling - Seldom
- Lifting - up to 50 pounds - Seldom
- Lifting - over 50 pounds - Seldom
- Competitive salary range dependent on the candidate's experience.
- Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
- Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
- Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
- Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
- Tuition remission is available for employees and their eligible dependents.
- Enjoy discounts for on and off-campus activities and services.