Customer Service/Technical Support Representative (Onsite)
Concentrix
- Orlando, FL
- $18.00 per hour
- Permanent
- Full-time
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a/an Customer Service Representative at Concentrix, you will:
- Provide inbound customer support.
- Help customers resolve technical issues.
- Assist in correcting billing concerns.
- Deliver expert customer experiences…with a smile
- 18 years or older with a High School Diploma or GED
- Live within 40 miles of the site and be able to work your full shift in the office
- You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills
- Paid training and opportunities for lucrative referral bonuses
- Wage: $18/hour
- Medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world
- Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
- Locker rooms, staff kitchen and vending, cafeteria with lounge area, pool table, TV, and more
- A range of other perks and benefits