Regional Sales Coordinator
Fisher & Paykel
- New York
- $21.00-27.00 per hour
- Permanent
- Full-time
- Work directly with the regional Territory and Account Managers, as well as partner with Sales Operations, Finance, Customer Experience, Operations, Product Management and Marketing
- Resolve all Sales queries promptly and effectively, ensuring we deliver a low-effort, premium experience in taking responsibility to complete administrative tasks
- Use effective questioning to understand the needs of Sales and our end customer
- Record all notes in Salesforce of Sales interaction and actions taken
- Communicate realistic expectations when explaining next steps, course of action, agree expectations with Sales around follow-up actions and ensure timely responses and updates
- Effectively manage calls, emails and other tasks according to procedures and guidelines providing consistency
- Use reports and systems to research and provide order ETA and Inventory status
- Process credit request forms, dealer returns forms, transit damage forms and manage dealer financial reconciliations
- Previous sales, administration or customer service experience is important
- Experience using JDE and Salesforce.com a plus
- Highly beneficial to have previous experience working with and supporting Sales teams
- 401K with company match
- Competitive Employer HSA Contribution
- Pet Perks
- Paid Vacation/Time Off: We believe that your time off is important, which is why all US employees accrue 20 days of paid vacation starting year 1. We also offer 12 company holidays per year.
- Parental Leave: Becoming a new parent is a full-time job. Our new policy offers all our people 26 weeks’ paid leave for the primary caregiver, a flexible return to work with reduced hours at full pay, as well as two weeks of paid leave for partners to spend time with their growing families.
- Wellness Initiatives such as our Fuel Up Fridays, a company-paid subscription to Calm, No-Meeting Fridays, and personalized healthcare support for your wellness journey.
- Leadership and Career Development programs
- Exclusive Employee discounts on all F&P products
- Role-specific Company Bonus
- In addition to providing competitive medical, dental, vision, life, and disability insurance, we offer:
- 401K with company match
- Competitive Employer HSA Contribution
- Pet Perks
- Paid Vacation/Time Off: We believe that your time off is important, which is why all US employees accrue 20 days of paid vacation starting year 1. We also offer 12 company holidays per year.
- Parental Leave: Becoming a new parent is a full-time job. Our new policy offers all our people 26 weeks’ paid leave for the primary caregiver, a flexible return to work with reduced hours at full pay, as well as two weeks of paid leave for partners to spend time with their growing families.
- Wellness Initiatives such as our Fuel Up Fridays, a company-paid subscription to Calm, No-Meeting Fridays, and personalized healthcare support for your wellness journey.
- Leadership and Career Development programs
- Exclusive Employee discounts on all F&P products
- Role-specific Company Bonus