Front Desk Representative - Starting Pay $17/hr
Goldfish Swim School
- Centereach, NY
- $17.00-18.00 per hour
- Permanent
- Part-time
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
- Paid training (includes all safety certifications)
- Flexible hours & Competitive hourly pay - earn up to $18/hour based upon weekly hour commitment
- Free group swim lessons for your family members (after 3 months of employment)
- Advancement opportunities exist for the right candidate - leadership roles available for anyone willing to "dive in"
- High energy – you believe work should be fun!
- Service mindset - you take pride in making sure our members are taken care of!
- Able to take initiative and have great organizational skills!
- Excellent communication and able to develop relationships with our members!
- Passionate about working with children of all ages and ability levels!
- Answers telephones, responds to inquiries, takes messages, and screens and directs phone calls in a professional manner.
- Processes student registrations using effective sales/customer service techniques.
- Provides excellent facility tours and explanation of the program.
- Resolves members concerns/complaints using a professional approach.
- Greets parents and students as they check in for lessons..
- Maintains cleanliness of the front desk area, changing areas, restrooms and observation area throughout the shift.
- Handles email correspondence in a timely and professional manner.
- Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager.
- Helps prepare all documentation and reports for pool staff.
- Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
- High school diploma or GED required. Some college preferred.
- Two years previous customer service and/or administrative office experience required.
- Intermediate level computer skills required using Word, Excel and other software systems.
- Willing to obtain/maintain current CPR/AED and First Aid certifications within 60 days of hire.
- If you are not yet certified, we offer classes at our location (paid training)!
- Weekday Mornings: 9am - 2:30pm
- Weekday Evenings: 2:30 - 8pm
- Weekends: 8:30am - 3:30pm