Market Intelligence / Sales Analyst - Hybrid Work Environment
Mansfield Energy Corp
- Gainesville, GA
- Permanent
- Full-time
- Responsible for management of CRM/Pricing systems to include user set up, permissions and module structure management relative to layout and data field option modifications
- Manage Master CRM data set used for all sales KPIs, OKRs & metrics reporting
- Guide MPG teams in following processes set for input of opportunities and data into CRM/Pricing systems.
- Responsible for reporting and communication of data accuracy ofall MPG/MOC groups, customer and prospect data in CRM/Pricing systems.
- Provide technical support of CRM/Pricing systems relative to user access, function and troubleshooting
- Support sales team throughout sales cycle to meet customer needs.
- Manage lead generation efforts for accounts in MPG market areas.
- Develop and maintain data base of utility natural gas tariffs.
- Develop client reports: such as invoice charges, volume, hedge, estimated monthly invoice charges, as requested.
- Supports Sales Executives regarding non-standard terms and Support sales team throughout complete sales cycle to meet customer needs
- Shepherds pricing opportunities through the credit and legal approval processes
- Supports Sales Executives in escalating non-standard terms and conditions to management and legal as appropriate
- Ensures pricing documentation is in compliance with customer requirements and company standards
- Ensure data is entered in a standard format for CRM, Pricing, Credit team, and Legal team and communicate deadlines for internal responders
- Maintain, analyze, manage, and improve comprehensive sales reporting
- Develop, manage and communicate daily, weekly and monthly financial and sales activity-based reporting, including sales pipeline reporting and monthly forecasts
- Ensure that constructed reporting and analyses are defined, efficient, and scalable
- Provides reporting on OKRs/KPIs established for the sales team
- Provides sales data to sales leadership in support of weekly/monthly reports to senior management.
- Manage and communicate weekly and monthly sales win reporting for internal communication and sales executive’s incentive compensation.
- Maintain Report Group Management database used to align customer naming convention across multiple ERP systems and CRM/Pricing/Billing systems for use in Sales Analytics, Business Analytics and Financial reporting throughout the organization
- Utilize technology resources, applications, and data to develop innovative tools, reporting, and analyses (CRM, SQL, VBA, Excel, SharePoint, etc.)
- Provides ad hoc sales pipeline reporting for executive team as requested
- Keep current on business processes, system functionality, and existing reporting
- Bachelor’s Degree in Marketing or equivalent experience in marketing analysis
- 1+ years' business to business experience preferably in an analytical type of role
- 1+ years’ experience maintain data, generating reports and extracting data within Customer Relationship Management (CRM) systems such as
- Natural gas or energy Industry knowledge preferred
- Ability to capture and document reporting requirements from multiple sources
- Minimum one year customer relationship management preferred
- Strong written, verbal and presentation skills
- Intermediate Microsoft Excel skills
- Intermediate Microsoft Access skills
- Intermediate Microsoft Outlook skills
- Strong written, verbal and presentation skills
- Advanced Microsoft Excel skills
- The ability to multi-task
- The ability to work in a team environment
- 40-hour hybrid work week once training is completed (3 days in office, 2 days remote)
- Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard, mouse and other computer components