Manager Sales & Business Development
Tata Communications
- Riyadh
- Permanent
- Full-time
- Drive Sales / Business Development initiatives to grow Transformation Services business in identified segments of Saudi Arabian Market.
- Key engagement models include Business Enablement and Network Outsourcing Services
- Responsible for Sales and Revenue targets as per regional AOP
- Prime deliverables include key stakeholder and account management, manage and grow existing business, develop new business, add new revenue streams and acquire new logos
- Country Head for Transformation Services business (TCTS) KSA Branch – i.e. Network Outsourcing, Business Enablement and Consultancy
- Heads the TCTS Branch office from local legal compliances perspective and ensure smooth functioning / operations of KSA branch.
- Ensures end to end coordination with relevant Government Authorities as a Govt Relations Officer on behalf of TCTS KSA Branch & Affiliates.
- Build the Sales Plan and Account Strategies to grow existing business, develop new revenue streams and acquire new logos
- Articulate and evangelize the proposition & benefits and Develop Business in line with long term SPP
- Achieve Sales, Revenue and Payment Collection targets as per the AOP
- Create business ‐ technology alignment with the help of Account Management Team, Practice and Delivery along with Financial Models
- To lead in identifying, articulating & proposing solutions with the help of an ecosystem that includes products & services from the Company and potential partners.
- Should have 360 degree view of the Telecom Service Provider Operations and Engagement (Knowledge of Telecom and Data Networks, Business Development, Ownership of Contract and delivering to the Contractual requirements.
- Overview of Delivery vis-à-vis Governance, effort estimation, timelines and overall program objectives.
- Alignment of Delivery function with Business Objectives of the customer and TCTS proposition for the business in target markets
- Work with the service assurance team on Delivery Models for the proposed value to the customer
- Build key stakeholder relationships, multi-function and multi-level connects with decision makers / influencers and develop exec sponsors (champions) within the accounts
- Develop ecosystem of local Alliances and SI Partners in the geographies / region and also manage key client partners as required
- Manage Sales Pipeline and MIS – viz. Sales projections, Revenue forecasts and Payments
- Build account ownership w.r.t understanding of customer’s strategic objectives, business requirements, operational challenges, buying decisions, contractual process, internal dynamics and most importantly manage key stakeholder expectations
- Closely align with and drive cross-functional teams such as Technical Solutions, Bids and Commercial, Finance, Products, Transition and Delivery
- Track ICT environment in the region, regulatory changes, market dynamics, industry trends, competitive activities and build market intelligence
- Experience in managing CXO level / Senior Exec relationships
- Experience in driving Sales, BD, Presales teams
- Adequate exposure in Middle to Senior Management roles
- Leadership and initiative to manage diverse personalities, achieve role objectives and drive results within identified account/s and own organization
- Ability to strategize with clear focus on job objectives
- Strong work ethics and organized thought process
- Sound understanding of Network Engineering, Service Delivery and Service Assurance processes and operations
- OSS-BSS working knowledge is an added advantage
- Ability to engage with Customer Business teams and marketing team with TCL/TCTS Cross Functional teams and create solution opportunities for the customers’ business
- Experience of translating the business objectives into a reality through Solutioning and Program management of Delivery function
- Prior experience with TSP or TEV or Network Services in an IT Services would be an added advantage
- Results Orientation.
- The candidate must be a high energy professional with sharp focus on execution of strategies.
- You have at least 12 years experience, ideally within a Pre-sales or Telesales role.
- You have working knowledge of presales and solution design
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are willing to undertake 0-30% travel.
- 6-10+ years of Sales, BD &/or Presales experience in Telco / ICT / KPO industry
- Fantastic work culture