Senior Manager Order to Cash

• Ensure global payment procedures processes are adhered to in line with SLA’s
• Accountable for global O2C function
• Lead and mentor team
• Manage processing of customer invoices, receipt of cash, adherence to payment terms and manage disputes
• Prepare and present KPIs in relation to O2C
• Accountable for accurate and timely aged debtors reporting, communication and escalation with commercial teams
• Collaborate on projects
• Provide input for internal and external audits
• Promote process improvements and compliance across business
• Own delivery of transactional services for group
• Take ownership for team's adherence to Service Level Agreements (SLAs), including regular performance reporting

• Completed Matric (Grade 12)
• Relevant tertiary qualification

• 8 to 10 years' of experience in a similar role (leadership and O2C / billing / credit control experience)
• Strong team management experience (team size of 10 to 15+)
• BPO / SSC experience preferred
• Multi-currency or multi country experience
• Good communication skills, both written and verbal
• Strong experience of undergoing or leading process changes and improvements
• Attention to detail
• Excellent ability to articulate complex problems across business
• Proficient in MS packages
• Strong analytical skills
• Deadline driven
• Ability to work in a high pressure, fast paced environment
• Team player

Network Recruitment